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Bath Building Society: Savings reviews

4.73
Based on 2,296 reviews, last reviewed 2nd Mar 2026
223% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
11%
See only 3 star reviews
2%
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1%
See only 1 star reviews
1%

Latest highest rating:

5

Personal service It has been easy to deal with my accounts and any issues I have had. Reviewed on: 2nd March 2026
Daniel G's avatar
Daniel G

Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026
Unhappy's avatar
Unhappy

About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Bath Building Society Savings reviews (2297)

Review of the Bath Building Society, Savings:

Bath BS Review

3
I have a long term regular saver, but Bath BS does not offer market leading rates on their savings account Reviewed on: 21st October 2024
Reply from Bath Building Society Hi, thank you for your feedback. We are always reviewing our rates and try to offer the best that we can. Thanks, Sam Dorrington, Branches Manager Response date: 25th October 2024
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Bath Building Society

Always competitive rates

5
Bath Building Society has maintained competitive rates, all the time, over the many years I have saved with them. Reviewed on: 17th October 2024
Reply from Bath Building Society Hi, thank you very much. We always try to offer the best rates that we can, and will continue to do so in the future. Sam Dorrington, Branches Manager Response date: 22nd October 2024
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Bath Building Society

Bath building society expertise

4
Bath building society agents are always very knowledgeable and have an in depth expertise of their products. Reviewed on: 17th October 2024
Reply from Bath Building Society Thank you very much for the feedback, our staff are always happy to help wherever they can! Sam Dorrington, Branches Manager Response date: 22nd October 2024
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Bath Building Society

I got locked out of my account due to poor account m...

2
I got locked out of my account due to poor account migration Reviewed on: 17th October 2024
Reply from Bath Building Society Hello, I am sorry you have had issues with our services. If you could leave contact details, I will have one of the team reach out to yourself to see if we can help. Sam Dorrington, Branches Manager Response date: 22nd October 2024
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Bath Building Society

Great and friendly service with an amazing interest...

5
Great and friendly service with an amazing interest rate Reviewed on: 17th October 2024
Reply from Bath Building Society Thank you very much for the feedback, we always strive to give the best service possible. Sam Dorrington, Branches Manager Response date: 22nd October 2024
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Bath Building Society

Ive always found your team very pleasant and helpful

5
Ive always found your team very pleasant and helpful Reviewed on: 17th October 2024
Reply from Bath Building Society Thank you very much for the feedbakc, I will pass it onto the savings team! Sam Dorrington, Branches Manager. Response date: 22nd October 2024
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Bath Building Society

Let's hope the branches stay

4
Lots of change in the society over the past few years. Not sure all of it for the better. So I'm long as the local branches stay I'm happy. Reviewed on: 17th October 2024
Reply from Bath Building Society Hi, thank you for your feedback. As of right now, we have no plans to get rid of our branches, and will continue to serve our members in them. Sam Dorrington, Branches Manager Response date: 22nd October 2024
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Bath Building Society

A member of BBS for many years.

5
I have been a member of BBS for many years. I feel that my money is safe and secure, and its interest rates are competitive. Reviewed on: 17th October 2024
Reply from Bath Building Society Hi, thank you so much for being a long term member with ourselves. We always value your feedback and loyalty. Sam Dorrington, Branches Manager Response date: 22nd October 2024
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Bath Building Society

Always prompt friendly service.

5
Always prompt friendly service. Haven’t been kept waiting on the phone and the app is great too Reviewed on: 17th October 2024
Reply from Bath Building Society Thank you so much for the feedback, we always try to give the best possible service. Sam Dorrington, Branches Manager Response date: 22nd October 2024
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Bath Building Society

Speak directly to a real human fast

5
Called to ask some detailed questions about LISA terms. IMMEDIATELY put through to a person, extremely helpful, got straightforward answers in seconds and met all needs. Fantastic, so rare these days to talk to a person. Really, really appreciated. Reviewed on: 17th October 2024
Reply from Bath Building Society Hi, thank you so much for the feedback. We pride ourselves on our service, and will continue to give the best possible. You will always get through to a person when you ring us. Regards, Sam Dorrington, Branches Manager Response date: 22nd October 2024
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Bath Building Society

It’s good you need your own bank account

4
It’s good you need your own bank account Reviewed on: 17th October 2024
Reply from Bath Building Society Thank you very much for the feedback. Sam Dorrington, Branches Manager Response date: 22nd October 2024
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Bath Building Society

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