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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.75 (2134 reviews)

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4.71

Based on 2,134 reviews, last reviewed 29th Dec 2025

20% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

Perfect customer service Perfect customer service Following a change of phone I had to reregister for the app and ran into technical issues, the service I received I’ve the ph... Read more Reviewed on: 29th December 2025

Latest lowest rating:

1

I haven’t been able to open an account despite recei... I haven’t been able to open an account despite receiving an email saying that has happened! Where is my account and my money? Reviewed on: 22nd October 2025

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

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Bath Building Society Savings reviews (2134)

Brilliant for Locals

BBS is a fantastic choice for anyone local to the area. It was hard to find a LISA with mainstream banks, but BBS came to the rescue. It was easy to set up, and it was also easy to get my queries answered when necessary. I was also surprised with a small box of Bath-based food goods, having had my account for a while, as they randomly select some account holders to receive them, which is a lovely way to reward customers. Reviewed on: 22nd February 2024

Reply from Bath Building Society Thank you for your great feedback. And I am glad you enjoyed you enjoyed your little present from us! Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

Bath Building Society - the best!

I have saved with Bath Building Society for many, many years and although I moved from Bath to Burnham on Sea twelve years ago my husband and I chose to leave our various accounts with BBS, Very helpful staff, excellent customer service and good interest rates. Deposits are made by sending cheques by post and the passbook is always returned showing the new deposit very quickly. Just wish that other financial business othered such a good service. Reviewed on: 22nd February 2024

Reply from Bath Building Society Thank you Suzanne for your great feedback and loyalty. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

Always here for you.

Sine I have been with The Bath Building Society, they always have been here for me. Reviewed on: 22nd February 2024

Reply from Bath Building Society Thank you for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

Great personal service & very good rates

We've been saving with Bath Building Society since the financial crisis in 2008. In all that time, they have looked after our savings conscientiously with rates above many of the mainstream larger providers. Also, they have offices open where you can go in & talk to someone in person if you have a query - no queuing on a call system or clunky chats on screen. Good listeners, always helpful. Reviewed on: 22nd February 2024

Reply from Bath Building Society Thank you for your great feedback ad long standing custom. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

Lovely helpful staff.

Lovely helpful staff. Also nice to have a local company that can be visited in branch. Reviewed on: 22nd February 2024

Reply from Bath Building Society Thank you Judith for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

Response rate

The building society is quick to respond to enquiries Reviewed on: 22nd February 2024

Reply from Bath Building Society Thank you for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

BIBS wins my vote

I have an Isa with Bath Building Society which is earning a very good rate of interest. Whenever I go in to the branch in Wood Street the staff are always very friendly and informative. Reviewed on: 22nd February 2024

Reply from Bath Building Society Thank you Alison for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

Efficient account generation

Very efficient setting up accounts, with excellent rates. Reviewed on: 22nd February 2024

Reply from Bath Building Society Thank you for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

Small but perfectly formed!

It is a very small intimate bank so you always see the same staff which is reassuring and they are also very friendly and helpful. Reviewed on: 22nd February 2024

Reply from Bath Building Society Thank you eddy for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

Friendly and Helpful

They are always friendly and helpful when I go to the office. Their office is very conveniently situated on my local High Street. Reviewed on: 22nd February 2024

Reply from Bath Building Society Thank you Jennifer for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

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Bath Building Society: Savings reviews

20% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Bath Building Society: Savings now

Bath Building Society Savings reviews (2134)

Brilliant for Locals

Bath Building Society - the best!

Always here for you.

Great personal service & very good rates

Lovely helpful staff.

Response rate

BIBS wins my vote

Efficient account generation

Small but perfectly formed!

Friendly and Helpful

Do you have a different Bath Building Society product?

Want to see more from Bath Building Society?

Mortgages

Join Smart Money People

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