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Bath Building Society: Savings reviews

4.73
Based on 2,271 reviews, last reviewed 12th Feb 2026
216% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
11%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
1%

Latest highest rating:

5

staff always helpful staff always helpful - thais why i save with them, always give you time Reviewed on: 12th February 2026
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SC

Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026
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Unhappy

About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Bath Building Society Savings reviews (2271)

Review of the Bath Building Society, Savings:

Rainy day money put away

5
Rainy day money put away, would like a little higher interest rate these days! Try to forget it's there Reviewed on: 5th March 2024
Reply from Bath Building Society Thank you for your feedback.. Charlotte Tillen, Savings Support Manager Response date: 7th March 2024
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Bath Building Society

Great service and accounts

5
I have a saving account from bath and it’s great the customer support is really good and anytime I have any worries they are available to speak to, the app is really easy to use and straightforward Reviewed on: 10th February 2026
Reply from Bath Building Society Thank you for your feedback. I am pleased you are happy with your Savings Account and the service you have received. Lauren - Customer Service Team Leader Response date: 11th February 2026
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Bath Building Society

Helpful advice from informed staff.

5
Helpful advice from informed staff. Reviewed on: 10th February 2026
Reply from Bath Building Society Thank you for your feedback. I am pleased you find us helpful. Lauren - Customer Service Team Leader Response date: 11th February 2026
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Bath Building Society

Always friendly & helpful.

4
Always friendly & helpful. I've dealt with them for many years Reviewed on: 10th February 2026

A locally based with friendly and helpful staff

5
A local building society with friendly and helpful staff Reviewed on: 10th February 2026
Reply from Bath Building Society Thank you for your kind feedback. I am pleased you are happy with the service you have received from us. Lauren - Customer Service Team Leader Response date: 11th February 2026
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Bath Building Society

Excellent

5
Very friendly staff, quick and efficient, we have never had any problems, not matter what we are we're asking, Reviewed on: 10th February 2026
Reply from Bath Building Society Thank you for your kind comments. I am happy we are always able to assist you. Lauren - Customer Service Team Leader Response date: 11th February 2026
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Bath Building Society

Highest quality of personal service.

5
I have been a customer of BBS for more than 60 years, for both mortgages and savings and have always found their service to be of the highest quality. I have recommended the Society to many friends and colleagues and all have received the same personal and friendly service. Reviewed on: 10th February 2026
Reply from Bath Building Society Thank you for your kind comments. I am very pleased to hear you are so pleased with our service and have recommended us to friends and family. Lauren - Customer Service Team Leader Response date: 11th February 2026
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Bath Building Society

A trustworthy Building Society with their customer s...

4
A trustworthy Building Society with their customer service having a more personal feel. The savings accounts are limited but consistent, so I don't have to keep updating to a new caccount. Reviewed on: 10th February 2026

Customer service is excellent!.

5
I am no longer living locally, unable now to call into the city branch. The customer service continues excellent. Thank you. Reviewed on: 10th February 2026
Reply from Bath Building Society Thank you for your kind comments. I am sorry you are no longer able to visit us in branch, however I am happy we can still assist you over the phone. Lauren - Customer Service Team Leader Response date: 11th February 2026
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Bath Building Society

Excellent customer service.

5
Always easy to contact and to speak to a real person. Web site works well and is easy to navigate. Reviewed on: 10th February 2026
Reply from Bath Building Society Thank you for your comments. I am pleased you have a positive experience when speaking with us. Lauren - Customer Service Team Leader Response date: 11th February 2026
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Bath Building Society

Have saved with bibs all my life.

5
Have saved with bibs all my life.They are a really friendly society, always there to listen and advise, and always give good advice on mortgages and savings.A great local company who have helped countless people over the years. Reviewed on: 10th February 2026
Reply from Bath Building Society Thank you for your comments. I am pleased you have enjoyed saving with us over the years. Lauren - Customer Service Team Leader Response date: 11th February 2026
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Bath Building Society

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