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Bath Building Society: Savings reviews

Name: Savings
Rating: 4.73 (2298 reviews)

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4.73

Based on 2,298 reviews, last reviewed 6th Mar 2026

228% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

11%

Latest highest rating:

5

It feels like a personal service and I was served by... It feels like a personal service and I was served by Jane who was very friendly. I am not into IT, I like to be able to speak to a person and not have... Read more Reviewed on: 6th March 2026

Verified source

Latest lowest rating:

1

Opening further accounts Inconsistent information given as to what is required to open a new account even when an existing customer! Try the Coventry B S excellent service at ... Read more Reviewed on: 16th January 2026

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About this product

Bath Building Society are an award-winning savings account provider.

Bath Building Society have a range of savings accounts including instant access, regular saver, notice accounts, fixed rate accounts and payroll savings.

Bath Building Society savings account reviews help you find out what it’s really like to be a customer. If you’ve used Bath Building Society before, you can also leave a review and share your experience.

Bath Building Society Savings reviews (2298)

Review of the Bath Building Society, Savings:

Bath BS Review

I have a long term regular saver, but Bath BS does not offer market leading rates on their savings account Reviewed on: 21st October 2024

Reply from Bath Building Society Hi, thank you for your feedback. We are always reviewing our rates and try to offer the best that we can. Thanks, Sam Dorrington, Branches Manager Response date: 25th October 2024

Always friendly quick service and very helpful staff

Always friendly quick service and very helpful staff Reviewed on: 23rd February 2024

Reply from Bath Building Society Thank you for this great feedback, I will pass it back to the team. Charlotte Tillen, Savings Support Manager Response date: 26th February 2024

Excellent local service -

Excellent local service - lovely to get help face to face Reviewed on: 23rd February 2024

Reply from Bath Building Society Thank you for this great feedback, I will pass it back to the team. Charlotte Tillen, Savings Support Manager Response date: 26th February 2024

Bath Building Society - old fashinoned and up to date!

We are kept up to date with letters and emails. The information that we receive is well laid out and easy to assimilate. The staff are always very pleasant and helpful Reviewed on: 23rd February 2024

Reply from Bath Building Society Thank you for this great feedback, I will pass it back to the team. Charlotte Tillen, Savings Support Manager Response date: 26th February 2024

The Bath Building Society savings accounts have prov...

The Bath Building Society savings accounts have provided us with very good interest rates on our instant access account. The staff are courteous and knowledgeable about all the products on offer. Reviewed on: 23rd February 2024

Reply from Bath Building Society Thank you for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

Great building society

Branch staff are helpful, friendly and knowledgeable. New(ish) app and website are great. Never had a single problem in over 5 years of saving with them. Reviewed on: 23rd February 2024

Reply from Bath Building Society Thank you for your great feedback and I am glad that you are finding our new(ish) app useful. Your feedback is really appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

Truly excellent across the board.

Customer Service is excellent, in store they are very friendly and helpful whenever you drop in. They are very responsive over email/messages and manage the tone of communications well. You get the impression that they are always striving to better the experience, exemplified by the introduction of a new app this year. They also have some competitive rates, in fact, I joined them because they had a savings account that (for my needs) beat all the competitors. Reviewed on: 23rd February 2024

Reply from Bath Building Society Thank you for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

Straightforward

Easy to deal with on the phone. Pleasant and efficient in the Society office. Reviewed on: 23rd February 2024

Reply from Bath Building Society Thank you Stephen for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

Quick, responsive, helpful and efficient

They are quick, responsive, helpful and efficient. They are good at answering questions and when they promise to take follow-up actions, they happen speedily and solve my problem Reviewed on: 23rd February 2024

Reply from Bath Building Society Thank you Anthony for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

Great service from staff.

Great service from staff who know the products you have very well Reviewed on: 23rd February 2024

Reply from Bath Building Society Thank you Peter for your great feedback. It really is appreciated. Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

Personal service.

Personal service. Very helpful and compassionate updating our saving accounts after my husband died. Person to person contact must welcomed in this day if technology Reviewed on: 23rd February 2024

Reply from Bath Building Society Thank you Mrs Grant for your great feedback and I am sorry for your loss. . . Colin McDougall, Chief Commercial Officer. Response date: 23rd February 2024

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Bath Building Society: Savings reviews

228% increase in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Bath Building Society Savings reviews (2298)

Bath BS Review

Always friendly quick service and very helpful staff

Excellent local service -

Bath Building Society - old fashinoned and up to date!

The Bath Building Society savings accounts have prov...

Great building society

Truly excellent across the board.

Straightforward

Quick, responsive, helpful and efficient

Great service from staff.

Personal service.

Do you have a different Bath Building Society product?

Want to see more from Bath Building Society?

Mortgages

Join Smart Money People

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