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Capital Credit Union: Loans reviews

4.94
Based on 649 reviews, last reviewed 9th May 2025
41200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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2%
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Latest highest rating:

5

The staff are always really helpful The staff are always really helpful Reviewed on: 9th May 2025
Teresa Devlin's avatar
Teresa Devlin

Latest lowest rating:

2

No real benefits for a loyalty advance I took out a loyalty advance and basically I am paying you to access my own money. This is not a good idea at the rate you offered and not a help to l... Read more Reviewed on: 14th April 2025
Jim's avatar
Jim

About this product

Capital Credit Union secured loan reviews on Smart Money People can help other people like you to find out what life is like as a Capital Credit Union customer. Smart Money People was launched in 2014 to become the place for honest financial reviews, and to help increase trust and transparency in the financial world. Sounds good? You can write your Capital Credit Union secured loan today!

Capital Credit Union Loans reviews (649)

Review of the Capital Credit Union, Loans:

Straightforward.

5
Straightforward. Clear information and explanations. Most importantly treated me like a person and not a number. fabulous service throughout. Reviewed on: 14th April 2025

Fantastic Service Fantastic staff!

5
When my partner and Ineeded a loan quickly. Capital Credit Union were there for us. The process was quick and easy and sorted within 7 working days. Later we were in a position to pay off the loan early which again was easy to do and without penalty...... not many banks offer this! Fantastic service Fantastic staff Reviewed on: 17th April 2025

Great support from start to ongoing

5
I was helped in the whole process of applying to receiving the loan, and in an efficient period of time too. Because of the support I received after the loan was approved I feel confident I will get the help I need when I call - and there's not a long wait for someone to answer either! Reviewed on: 17th April 2025

Straight forward.

5
Straight forward. Easily understood information. Good communication. Reviewed on: 17th April 2025

It has been an easy process and i would suggest Capi...

5
It has been an easy process and i would suggest Capital Credit Union to others. Reviewed on: 17th April 2025

Banking Made Easy at Capital Credit Union

5
I’ve been a member of Capital Credit Union for several years now, and my experience has been consistently positive. From the start, I appreciated how friendly and helpful the staff were—whether I was opening an account, applying for a loan, or just asking questions. Their online banking system is user-friendly and makes managing my finances really convenient. I’ve also taken out an auto loan through them, and the process was smooth with competitive rates. What stands out most is how they treat me like a person, not just an account number. They really make an effort to support the local community, too, which I value. Overall, I trust Capital Credit Union and i have already recommended them to other friends and they have reliably joined the financial institution with a personal touch. Reviewed on: 17th April 2025

Face to Face

5
Attended meeting in office. Staff were very helpful and concise with information. Reviewed on: 17th April 2025

My experience couldn’t have been any easier everythi...

5
My experience couldn’t have been any easier everything was arranged clearly and quickly with zero stress Reviewed on: 17th April 2025

Not had a loan personally but heard they are Amazing...

5
Not had a loan personally but heard they are Amazing Reviewed on: 17th April 2025

I would totally recommend capital credit union

5
All staff are excellent at helping members, they are very helpful and do there job to the best of their ability, I think my experience has been really great and helpful I would totally recommend capital credit union Reviewed on: 16th April 2025

Fast, speedy and very friendly staff.

5
Fast, speedy and very friendly staff. Reviewed on: 16th April 2025

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