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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.92
Based on 12,241 reviews, last reviewed 19th Jan 2026
50% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very friendly, knowledgeable staff. Very friendly, knowledgeable staff. Patient and polite. Stores are clean and tidy. Plenty of choice of products with competitive interest rates. Overa... Read more Reviewed on: 19th January 2026
Foxylady's avatar
Foxylady

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Darlington Building Society Savings reviews (12241)

Review of the Darlington Building Society, Savings:

Re investing a maturing ISA

5
Helpful and knowledgeable and great to deal with when re investing a maturing ISA. Reviewed on: 16th April 2025
Graham Hill's avatar
Graham Hill

In branch service review

5
All the staff were extremely friendly, professional and helpful from the initial phone call, to appointment and completion of the account application. Dylan who took the appointment was particularly welcoming and knowledgeable. He made the process a very pleasant experience. Reviewed on: 30th December 2025

In branch service review

5
I always receive top class service!. Reviewed on: 30th December 2025

In branch service review

5
It is a lovely, friendly branch and very helpful. Reviewed on: 30th December 2025

In branch service review

5
Clear advice and friendly environment. Reviewed on: 30th December 2025

In branch service review

5
Friendly, informative and efficient. Reviewed on: 30th December 2025

In branch service review

5
Personal care and friendliness. You are still on the street, not just online or miles away!. Reviewed on: 30th December 2025

In branch service review

5
Happy there is a branch on the high street and it is staying. Reviewed on: 30th December 2025

In branch service review

4
Would be good to be able to save higher amounts in Darley saver Children's accounts. Good customer service and pleased to have a local branch. Reviewed on: 30th December 2025

In branch service review

5
The staff are extremely helpful and friendly, nothing to much trouble. Reviewed on: 29th December 2025

In branch service review

5
A complicated process was made very easy. Served quickly by all members of staff. Excellent customer service! Attentive and answered all of our questions and ensured we were fully happy. Reviewed on: 29th December 2025

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