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Darlington Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.83 (942 reviews)

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4.83

Based on 942 reviews, last reviewed 3rd Mar 2026

300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

5

Best customer service and great rates Everyone I’ve spoken to has been really helpful and when you call you actually get through to someone straight away! Very unlike other banks but as a ... Read more Reviewed on: 3rd March 2026

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026

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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Mortgages reviews (942)

Review of the Darlington Building Society, Mortgages:

Fab service for mortgages and easy to contact

Fab service for mortgages and easy to contact Reviewed on: 16th April 2025

Always helpful and professional.

Always helpful and professional. Reviewed on: 8th April 2025

DBS helped me when no one else would

Darlington Building Society helped me get a mortgage when no one else would. I was going through a divorce and they were so understanding and sympathetic towards my situation Reviewed on: 8th April 2025

Darlington has given us much valued support and conf...

Darlington has given us much valued support and confidence in our financial future Reviewed on: 8th April 2025

Helpful staff, sound advice .

Helpful staff, sound advice . Would be happy to recommend Darlington Reviewed on: 8th April 2025

Great service, friendly and helpful humans

Great service, friendly and helpful humans on the end of a phone is a refreshing change. Reviewed on: 8th April 2025

Mortgage lender

We have had our mortgage with Darlington for a number of years. They were very helpful when we moved and took out a larger mortgage. Whenever we have a question or want to make an overpayment they are always very helpful and give excellent service. Reviewed on: 8th April 2025

Straight forward dealing with them, easy to get thro...

Straight forward dealing with them, easy to get through when you need to call. Had the best deal for my situation. Reviewed on: 8th April 2025

Exceptional Building Society

Exceptional Building Society who supplied us with a mortgage where other companies would not. Always fantastic service, kind and attentive team. They have changed our life. Reviewed on: 8th April 2025

1st mortgage

This is our 1st mortgage and we found the process to be smooth and effortless with Darlington Building Society. We're very grateful. Reviewed on: 8th April 2025

PROFESSIONAL, KNOWLEDGABLE AND FRIENDLY

PROFESSIONAL, KNOWLEDGABLE AND FRIENDLY Reviewed on: 7th April 2025

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