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Darlington Building Society: Mortgages reviews

View other Darlington Building Society products
4.83
Based on 942 reviews, last reviewed 3rd Mar 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
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10%
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Latest highest rating:

5

Best customer service and great rates Everyone I’ve spoken to has been really helpful and when you call you actually get through to someone straight away! Very unlike other banks but as a ... Read more Reviewed on: 3rd March 2026
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Fern

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
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LH
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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Mortgages reviews (942)

Review of the Darlington Building Society, Mortgages:

Straightforward and easy to work with - friendly tea...

4
Straightforward and easy to work with - friendly team and efficient process from start to finish Reviewed on: 7th April 2025
Emma T's avatar
Emma T

Mortgage review

5
We cant thank Rebecca Russell enough our whole mortgage process took 9 1/2 weeks, excellent service Reviewed on: 6th August 2021
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Mortgage customer

Mortgage review

4
Everyone I spoke to during my mortgage application was very helpful and friendly Reviewed on: 5th August 2021
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Mortgage customer

Mortgage review

4
Able to apply for joint borrowers sole proprietor mortgage! Reviewed on: 3rd August 2021
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Mortgage customer

Mortgage review

5
I was really pleased with the overall handling of mortgage application Reviewed on: 2nd August 2021
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Mortgage customer

Mortgage review

3
I like the fact that DBS offer mortgages to non- uk resdents: also prositve to offer buy-to-let mrotgages, it is very hard to reach anyone on your support phone lines Reviewed on: 23rd July 2021
Mortgage customer's avatar
Mortgage customer

Mortgage review

4
Process could be speeded up considerably, very old fasied in many areas, Better use of comouter technology Reviewed on: 21st July 2021
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Mortgage customer

Mortgage review

5
All staff have been very helpful online, the document and email system thogh, although secure, deos feel a bit clunky to log in and respond Reviewed on: 20th July 2021
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Mortgage customer

Mortgage review

5
Great customer service from Suzanne Eccleston . always on hand when needed. Will recommned Darlington and Suzanne to friends and family Reviewed on: 19th July 2021
Mortgage customer's avatar
Mortgage customer

Yarm branch review

5
Excellent customer care, savings scheme good. Only mine was mortgage and DBS do not do Garantor mortgages Reviewed on: 19th July 2021
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Yarm branch customer

Direct Sales branch review

5
Personal and undestring mortgage adviser who kwpt us fully informed regarding processes and approval procedures. Also outstaning administration service Reviewed on: 30th June 2021
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Direct Sales branch customer

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