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Darlington Building Society: Mortgages reviews

4.83
Based on 943 reviews, last reviewed 10th Mar 2026
313% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Ann was an absolute pleasure to work with, she has g... Ann was an absolute pleasure to work with, she has gone above and beyond sorting out our mortgage products for us. She has always kept us in the loop ... Read more Reviewed on: 10th March 2026
Marisa Maciborka's avatar
Marisa Maciborka

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
LH's avatar
LH

About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Mortgages reviews (943)

Review of the Darlington Building Society, Mortgages:

Fab service for mortgages and easy to contact

5
Fab service for mortgages and easy to contact Reviewed on: 16th April 2025

Mortgage review

5
You have given me a new home the later years of my life and will always be forever greatful. Reviewed on: 13th December 2019

Mortgage review

5
Quick service. Made a stressful situation less stressful. Reviewed on: 10th December 2019

Mortgage review

5
Ann Martin was fantastic with us. She went up and above her duties to help us. Many thanks Reviewed on: 8th December 2019

Middlesbrough branch review

5
Very happy with service. Staff very helfpul Reviewed on: 6th December 2019

Stockton - Victoria

5
Really helpful and friendly. Reviewed on: 28th November 2019

Amazing service from Chris Blewitt at the society

5
Chris just couldn’t do more for us, felt really looked after and very professional Reviewed on: 12th November 2019

Superb service

5
The team always give an exceptional service and will go above and beyond to get the right results! Reviewed on: 12th November 2019

Mortgage Advisers

5
Darlington Building Society have the best Mortgage advisers. They are friendly, very professional and they are very knowledgeable. They are very helpful, especially being a First time buyer, they go through everything carefully to make sure you understand, I couldn’t fault them. Excellent customer service by all. Reviewed on: 12th November 2019

Mortgage branch review

5
No complaints. Process satisfactory Reviewed on: 6th November 2019

Mortgage branch review

5
Getting through was problematic, however used email which did the trick. 'Moneymatters' consider you efficient Reviewed on: 5th November 2019

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