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Darlington Building Society: Mortgages reviews

View other Darlington Building Society products
4.83
Based on 943 reviews, last reviewed 10th Mar 2026
313% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
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10%
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2%
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1%
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2%

Latest highest rating:

5

Ann was an absolute pleasure to work with, she has g... Ann was an absolute pleasure to work with, she has gone above and beyond sorting out our mortgage products for us. She has always kept us in the loop ... Read more Reviewed on: 10th March 2026
Marisa Maciborka's avatar
Marisa Maciborka

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
LH's avatar
LH
Visit provider site Read all reviews See your review

About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Mortgages reviews (943)

Review of the Darlington Building Society, Mortgages:

Fab service for mortgages and easy to contact

5
Fab service for mortgages and easy to contact Reviewed on: 16th April 2025
Howard meynell's avatar
Howard meynell

Making Complex Cases Simple

5
A great criteria that really helps with those complex cases. A BDM team who consistently go over and above to support their broker partners & a head office team who work tirelessly to get cases through to offer. Reviewed on: 5th November 2019
Chris Blewitt's avatar
Chris Blewitt

The best!

5
Individual underwriting at its finest. Reviewed on: 5th November 2019
Tanya's avatar
Tanya

Great service for a complex case

5
Their intermediary team have been a great support in helping me with a very complex case. A delighted Broker and a delighted customer. Reviewed on: 4th November 2019
Jamie's avatar
Jamie

Mortgage review

5
Went through a 3rd party so only recently had direct contact with Darlington. Everyone we have spoken to have been really friendly and patient - a lovely experience - mortgages are stressful so very nice to hear a friendly voice. Reviewed on: 25th October 2019
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
I can't thank Darlington Building Society enough for giving us the mortgage and I feel nothing could be better right now. Thank you. Reviewed on: 24th October 2019
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
Arranging the mortgage went through very smoothly and your staff were very helpful Reviewed on: 22nd October 2019
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
Easy over the phone application. Quick decision and offer. Advice for best value product Reviewed on: 20th October 2019
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
All very good, long process but things have to be done correctly. It's helped us get onto the property ladder! Reviewed on: 16th October 2019
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
Very happy with the professional service you have offered Reviewed on: 15th October 2019
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
Using a broker to obtain a mortgage was slow and laborous. As well as expensive. A product bought direct would be preferred. Having been allocated Gemma the process became personable and direct. Reviewed on: 12th September 2019
Mortgage customer's avatar
Mortgage customer

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