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Darlington Building Society: Mortgages reviews

View other Darlington Building Society products
4.83
Based on 942 reviews, last reviewed 3rd Mar 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
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10%
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Latest highest rating:

5

Best customer service and great rates Everyone I’ve spoken to has been really helpful and when you call you actually get through to someone straight away! Very unlike other banks but as a ... Read more Reviewed on: 3rd March 2026
Fern's avatar
Fern

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
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LH
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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Mortgages reviews (942)

Review of the Darlington Building Society, Mortgages:

Very helpful in all aspects.

5
Very helpful in all aspects. Quick and easy to deal with. Reviewed on: 17th April 2025
Joan B's avatar
Joan B

Mortgage review

5
Found the service from Darlington very proffesional at all times. Any queries were dealt with quickly and appropriately. Reviewed on: 6th January 2019
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Mortgage customer

Mortgage review

5
Very happy with the application being approved on an individual basis Reviewed on: 3rd January 2019
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Mortgage customer

Mortgage review

5
Carry on what you are doing - great service which cannot be faulted. Reviewed on: 15th December 2018
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Mortgage customer

Mortgage review

5
Holly' was fantastic and went above and beyond to resolve my situation Reviewed on: 14th December 2018
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
Service let down by mortgage valuation surveyor, which I was obliged to use, by DBS. Made a complaint to them re faulty report and did receive part refund. Customers should be able to choose their own surveyor! Reviewed on: 12th December 2018
Mortgage customer's avatar
Mortgage customer

Mortgage review

5
I have been a customer of yours for several years and always find the team very helpful and efficient. Very happy. Reviewed on: 11th December 2018
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Mortgage customer

Mortgage review

4
I would recommend Darlington, but it is unlikely that any family / friends would need or seek my opinion Reviewed on: 11th October 2018
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Mortgage customer

Mortgage review

5
I liked that you dealt with queries promptly and with courtesy Reviewed on: 10th October 2018
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Mortgage customer

Mortgage review

5
Good rates and one of very few lenders who allow two people on the mortgage but sole properties Reviewed on: 8th October 2018
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Mortgage customer

Mortgage review

5
Email response very fast. Decisions can sometimes be slightly slow. When I have had queries Angela Rushworth has been excellent. Reviewed on: 30th September 2018
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Mortgage customer

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