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Darlington Building Society: Mortgages reviews

View other Darlington Building Society products
4.83
Based on 942 reviews, last reviewed 3rd Mar 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Best customer service and great rates Everyone I’ve spoken to has been really helpful and when you call you actually get through to someone straight away! Very unlike other banks but as a ... Read more Reviewed on: 3rd March 2026
Fern's avatar
Fern

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
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LH
Visit provider site Read all reviews See your review

About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Mortgages reviews (942)

Review of the Darlington Building Society, Mortgages:

Darlington BS excellent service by far

5
Darlington Building Society have come as a boon to us at the right time. We got our 1st house mortgage approved by them when none of banks were ready to pitch in! Always been a great service working with representatives of DBS. Cheers to team. Reviewed on: 17th April 2025
Nilofar's avatar
Nilofar

Mortgage broker review

4
There was some lack of clarity about the supporting documentation needed with the applications. Your account details for receipt of payments was not notified and had to be requested. Reviewed on: 30th January 2017
Henry P's avatar
Henry P

Via a mortgage broker

4
Communication could have been better when we ring up for info Reviewed on: 30th January 2017
Beth L's avatar
Beth L

Via a mortgage broker

5
A good rate, both simple and fair Reviewed on: 30th January 2017
Tim W's avatar
Tim W

Via a mortgage broker

4
Very quick once approved. Seemed to take a long time from application to approcal. Reviewed on: 29th January 2017
S Luff's avatar
S Luff

Used a mortgage broker

3
The turnaround on the mortgage offer was longer than the 30 days promised Reviewed on: 15th January 2017
Piper-Wall's avatar
Piper-Wall

Used a mortgage broker

4
Too early to say yet, but shorter term loans for the over seventies was the main attraction. Most contact however was through our broker in Fulwell. Reviewed on: 14th January 2017
Mr & Mrs Palmer's avatar
Mr & Mrs Palmer

Stockton branch review

5
Good experience so far. Would be better if we had online access Reviewed on: 6th January 2017
S McGowan's avatar
S McGowan

Redcar branch review

5
The Darlington is handy because it’s in town, and the staff are very friendly. I’ve had an account for over 50 years Reviewed on: 20th December 2016
Mrs. Newall's avatar
Mrs. Newall

Middlesbrough branch review

5
Had a mortgage with the Darlington many years ago, and stayed Reviewed on: 20th December 2016
Brian's avatar
Brian

Used a mortgage broker

5
From start to finish if I had any questions, there was always someone to speak to and as it was my first ever mortgages, I was told exactly what would happen and given an idea on time. Thank you - fab job! Reviewed on: 20th December 2016
Michelle W's avatar
Michelle W

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