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Darlington Building Society: Mortgages reviews

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4.83
Based on 943 reviews, last reviewed 10th Mar 2026
313% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
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2%
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1%
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Latest highest rating:

5

Ann was an absolute pleasure to work with, she has g... Ann was an absolute pleasure to work with, she has gone above and beyond sorting out our mortgage products for us. She has always kept us in the loop ... Read more Reviewed on: 10th March 2026
Marisa Maciborka's avatar
Marisa Maciborka

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
LH's avatar
LH
Visit provider site Read all reviews See your review

About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Darlington Building Society Mortgages reviews (943)

Review of the Darlington Building Society, Mortgages:

Fab service for mortgages and easy to contact

5
Fab service for mortgages and easy to contact Reviewed on: 16th April 2025
Howard meynell's avatar
Howard meynell

Used a mortgage broker

5
From start to finish if I had any questions, there was always someone to speak to and as it was my first ever mortgages, I was told exactly what would happen and given an idea on time. Thank you - fab job! Reviewed on: 20th December 2016
Michelle W's avatar
Michelle W

Used a mortgage broker

5
Good communication during and post application process. The application form could be simplified Reviewed on: 17th December 2016
Dr M I Bryndal's avatar
Dr M I Bryndal

Used a mortgage broker

5
The only thing that I could suggest that would make an applicant more satisfied would be slicker communications Reviewed on: 16th December 2016
Mr. Hollingworth's avatar
Mr. Hollingworth

Cockerton branch review

5
I have found that occasionally communication between branches and head office takes a while to filter through (in regards to mortgage retention) Reviewed on: 15th December 2016
S Wilson's avatar
S Wilson

Used a mortgage broker

5
Excellent offer and good service Reviewed on: 15th December 2016
Colin's avatar
Colin

Tubwell Row branch review

5
Come in here and no queues - can't fault it. Should give Reviewed on: 13th December 2016
Paul's avatar
Paul

Cockerton branch review

5
No problems at all. Good service. Miss machines Reviewed on: 13th December 2016
Samantha H-F's avatar
Samantha H-F

Cockerton branch review

5
Like the fact that it's near - makes it easily accessible Reviewed on: 13th December 2016
Mrs J Carter's avatar
Mrs J Carter

Used a mortgage broker

5
The time it took the underwriter to look and process our application could have been quicker, but apart from that the process was easy, kept in the loop with things and very professional! Reviewed on: 12th December 2016
Chloe's avatar
Chloe

Tubwell Row branch review

5
I recommended the Darlington to my grandson for his mortgage Reviewed on: 11th December 2016
C Partridge's avatar
C Partridge

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