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Hastings Direct: Car Insurance reviews

Name: Car Insurance
Rating: 3.15 (640 reviews)

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3.12

Based on 640 reviews, last reviewed 10th Jan 2025

97% decrease in 5 star reviews

in the past 90 days

40% decrease in 1 star reviews

in the past 90 days

34%

20%

34%

Latest highest rating:

5

Sensible approach to black box (You Drive) policy. I had a black box (You Drive) policy. My car needed repairs which took several weeks and meant I wasn't driving it. Hastings Direct contacted me askin... Read more Reviewed on: 20th October 2024

Latest lowest rating:

1

Disgraceful car insurance company Awful company will never go with them again. They up your insurance quote every year with a stupid reason why where I can go somewhere else do cheaper... Read more Reviewed on: 10th January 2025

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About this product

Looking for your new car insurance provider? Check out the Hastings Direct car insurance reviews on Smart Money People, left by genuine customers to help you make an informed decision when choosing your next provider.

Founded in 1997, Hastings Direct offers car, van, bike and home insurance, providing flexible policies with a wide range of optional extras. Its car insurance policies come with varying levels of cover, alongside a telematics policy, YouDrive, which rewards good driving with lower renewal rates.

What factors do you consider to be most important when choosing a car insurance provider? Are you looking for a telematics policy that can save you money? Perhaps you require breakdown cover or courtesy car cover? What about windscreen cover, or protection from vandalism? Whatever your needs, check out our Hastings Direct car insurance reviews to see how existing customers rate their policies.

Have you had a Hastings Direct car insurance policy? Share your experience with the Smart Money People community to help us increase trust and transparency in financial services. Tell us how satisfied you were with the price of the premium, and whether you managed to find cover for all of your needs? If you’ve had a YouDrive policy, did you find the scoring of your driving fair, and did you find a noticeable discount on your renewal? Leave a Hastings Direct car insurance review today and help other drivers.

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Hastings Direct Car Insurance reviews (640)

Over prices

Very overpriced and difficult to get through to speak to someone Reviewed on: 14th August 2022

Easy to sign up, great price

Easy to sign up, even for multicar! Reviewed on: 14th August 2022

Took the worry clean out of the claim

This company pretty much did what the paint said on the tin for me. I had a claim and they took it completely in their stride and took any stress that I had put of the equation. Even managed to sort a courtesy car for irrespective of the 6 week estimated wait time. Safe to say, this was the first car insurance company that I have renewed for a 2nd year with. Reviewed on: 14th August 2022

Great customer support

The customer support is always on point and always happy to help with your concerns. Reviewed on: 14th August 2022

Amazing

Really helpful helped me get my quote down when required Reviewed on: 13th August 2022

Never had an issue

Good value for money, I've used them a couple of times Reviewed on: 13th August 2022

Best company

Never let me down on my insurance Reviewed on: 12th August 2022

Hastings

,,,,,,,,,,,,,,,,,,,,,,, ,,,, ,, , , ,,,,,,,,,, Reviewed on: 12th August 2022

No quibbles!

Fantastic insurer, no issues and would recommend. Reviewed on: 12th August 2022

Excellent cover, Amazing price

Hastings cover exceeded my previous company by far and the excess was less. So easy to switch too Reviewed on: 10th August 2022

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