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Hinckley & Rugby Building Society: Savings reviews

Name: Savings
Rating: 4.81 (1581 reviews)

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4.84

Based on 1,581 reviews, last reviewed 27th Jan 2026

22% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

12%

Latest highest rating:

4

One letter was written unclearly One hitch was encountered but quickly resolv d Reviewed on: 27th January 2026

Latest lowest rating:

1

Personal service - long my it last Until now, have always found in-branch and telephone service at Hinckley and Rugby wonderful and I am happy to travel 20 miles to a branch for that al... Read more Reviewed on: 12th October 2025

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About this product

Hinckley & Rugby Building Society savings reviews can help you to find out more about life at Hinckley & Rugby Building Society. How easy is it to contact Hinckley & Rugby Building Society? And how friendly are they? Our Hinckley & Rugby Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Hinckley & Rugby Building Society Savings reviews (1581)

Review of the Hinckley & Rugby Building Society, Savings:

Staff Professional and helpful and the products prov...

Staff Professional and helpful and the products provide values for money Reviewed on: 28th April 2025

Reply from Hinckley & Rugby Building Society Hello Ynan We’re encouraged to hear your comments on the service you received from our team and very happy that you were pleased with the products you have chosen. Many thanks for taking the time to provide us with your feedback. If you are interested in helping us shape the services offered by the Society going forward, perhaps you’d consider joining our Member Panel? For more information and to send us your interest please visit https://www.hrbs.co.uk/member-panel Response date: 7th May 2025

One letter was written unclearly

One hitch was encountered but quickly resolv d Reviewed on: 27th January 2026

Brilliant staff!! .

Chloe was very helpful and friendly as always. Reviewed on: 27th January 2026

Went in to open a new savings bond didn't have to m...

Went in to open a new savings bond didn't have to make an appointment Lucy talked me through and filled in the paperwork lovely person and the second time I've dealt with her an asset to the coalville branch Reviewed on: 27th January 2026

Happy & Friendly

Was dealt with efficiently & professionally by Kacey. She explained everything in detail. She was happy & friendly & it was a pleasure dealing with her. I must say we have always had excellent service at the Castle Street Building Society & they're all such lovely people to deal with Reviewed on: 26th January 2026

Excellent Service

Prompt and efficient service and very friendly and courteous staff. It’s always a pleasure to visit the Hinckley & Rugby premises. The products suit our needs perfectly too! Reviewed on: 26th January 2026

Great service very helpful polite

Great service very helpful polite Reviewed on: 25th January 2026

Explained everything very helpful and professional

Explained everything very helpful and professional Reviewed on: 25th January 2026

Good building society with traditional approach

Fairly simple process of setting up a new account transferring funds from a conventional savings account with H & R. Reviewed on: 23rd January 2026

As usual staff dealt with my request quickly and eff...

As usual staff dealt with my request quickly and efficiently. Reviewed on: 23rd January 2026

excellent custoemr service, friendly staff, very hel...

excellent custoemr service, friendly staff, very helpful, felt like a personal experience Reviewed on: 21st January 2026

Reply from Hinckley & Rugby Building Society Hi Joanne. Thank you for your kind feedback. We’re really pleased to hear you felt welcomed and well supported by our team. Providing a personal, helpful service is very important to us, and we appreciate you taking the time to share your experience. If you would like to help shape the future of our services, maybe you would consider joining our Member Panel. You can find out more and register your interest here: hrbs.co.uk/member-panel Response date: 22nd January 2026

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