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HSBC: Bank account reviews

Name: Bank account
Rating: 3.77 (1343 reviews)

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3.70

Based on 1,343 reviews, last reviewed 24th Jan 2026

850% increase in 5 star reviews

in the past 90 days

40% decrease in 1 star reviews

in the past 90 days

46%

24%

10%

15%

Latest highest rating:

5

I have always been with HSBC and would never want to... I have always been with HSBC and would never want to change banks. Their online banking is efficient and I often go into the branch and the staff are ... Read more Reviewed on: 24th January 2026

Latest lowest rating:

2

It’s a bank! It’s a bank! That says it all, it’s not here to help people it’s exists to keep people trapped in debt while it earns more money for those that own it Reviewed on: 23rd January 2026

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Bank account reviews (1343)

Review of the HSBC, Bank account:

My bank account

Good bank and amazing staff and great customer service Reviewed on: 14th January 2025

I have always been with HSBC and would never want to...

I have always been with HSBC and would never want to change banks. Their online banking is efficient and I often go into the branch and the staff are always friendly and extremely helpful. I have recently needed to book an appointment to chat about a credit card and it was all done very professionally. Reviewed on: 24th January 2026

They dont give out loans easily but have a big overd...

They dont give out loans easily but have a big overdradt, i suppose its easier to try and rely on it more. Reviewed on: 23rd January 2026

Perfect service and the app is a very useful tool fo...

Perfect service and the app is a very useful tool for managing my finances Reviewed on: 23rd January 2026

I m with HSBC for 8 years now and I never had any is...

I m with HSBC for 8 years now and I never had any issue with them. Reliable bank and quite good customer service as well. Reviewed on: 23rd January 2026

HSBC Bank services are extremely good, but they miss...

HSBC Bank services are extremely good, but they miss more products like award/points/money back cards, additional finance/savings support, etc. Overall, I'm very happy but I believe they could do better by using new product strategies with existing customers. Reviewed on: 23rd January 2026

Current Account holder 13 years

Very hands off most of the time been a current account holder for 13 years with really no issues. It can be an issue stopping direct debits without cancelling the card or having customer support understand my queries Reviewed on: 23rd January 2026

very intuitive mobiel phone app and trusted corporation

very intuitive mobiel phone app and trusted corporation Reviewed on: 23rd January 2026

Good customer service, friendly, supportive.

Good customer service, friendly, supportive. Reviewed on: 23rd January 2026

Good account with plenty of offerings

Good account with plenty of offerings (credit card / loans / etc.) - app is easy to use and customer service is accessible in person and via telephone. Reviewed on: 23rd January 2026

HCBS super

I have been using this bank for 2 years. I really like it. I liked the ease of use of the HCBS app. I am recommending it to my friends. Reviewed on: 23rd January 2026

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