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HSBC: Bank Account reviews

Name: Bank Account
Rating: 3.75 (1220 reviews)

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3.61

Based on 1,220 reviews, last reviewed 20th Nov 2024

17% decrease in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

44%

24%

11%

15%

Latest highest rating:

5

Good service and customer service is efficient Good service and customer service is efficient Reviewed on: 11th October 2024

Latest lowest rating:

1

How nice of you to lie to someone with mental health. How nice of you to lie to someone with mental health. Are you trying to kill customers and steal there money? Is it a habit of taking peoples mental h... Read more Reviewed on: 20th November 2024

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About this product

HSBC’s Bank Account is accompanied by its mobile banking app, with a range of features to help you understand your spending. There are both arranged and unarranged overdraft options available and account holders can access all of HSBC’s savings accounts.

Choosing the right current account and provider can be difficult. But it’s important to be confident in the place you store your money. Our HSBC Bank Account reviews can give you valuable insight into life as a HSBC account holder.

Find out how long customers have been with HSBC and how satisfied they are with the Bank Account. Learn more about the mobile banking app and the features it has to offer. Read genuine experiences with the customer service team to see how HSBC handles its customers' issues. Find out if account holders would recommend the Bank Account to family and friends. Take a look through our HSBC Bank Account reviews to find the ones most useful to you.

If you have a HSBC Bank Account, share your experience with our Smart Money People community. How long have you had the account and is it your main current account? What are the pros and cons you’ve experienced whilst banking with HSBC? If you have an overdraft, were you satisfied with the options you had to choose from? Do you use the mobile banking app, and if so, what are your favourite features? Write an honest HSBC Bank Account review today. Together, we can help people like you make better financial decisions.

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HSBC Bank Account reviews (1220)

i received helpful information regarding accounts.

I received helpful advice regarding the different kinds of accounts. To meet certain conditioned to avoid service charges. There are many options to the kinds of accounts that are available. Reviewed on: 14th April 2015

ONE star is too much!!

terrible. even closing the account was an absolute nightmare. to start, when i opened the account, it was a bait and swtich. lovely intro savings rate that very quickly plummeted into something ridiculously not worth it. i opened this account so i'd have a back up when i travel overseas. before i leave, i call and make sure that i will be able to use the card overseas. i was in thailand and i lost my first atm card and tried to use this one. lo and behold it never worked. i had to finish the rest of my trip with $60 in my pocket. so when i get back home i transfer all the money out and try to close the account. but they wont close it because they need me to change my address to close it. which takes xxx days. i file a complaint. which was never to be on file. i call to inquire about my recent calls, which were never on file. finally, after still not being able to close the account, i get a charge for not having enough funds, because i transferred everything out, to close the account, because hsbc sucks. in the end i finally (hopefully) officially closed the account after totally losing my cool, yelling at the customer service rep on the phone, and demanding that the fee be removed and the accounts be closed once and for all, with written confirmation of all the actions. hsbc is crap. Reviewed on: 14th April 2015

Their Service was wonderful

Great institution with a great Customer Service Experience. Their way of doing things is nice and refreshing. Keep it simple and have some patience. They are a great Bank with several things to offer. If you're looking for a no hassle banking experience. I'd highly recommend this. Reviewed on: 14th April 2015

I had a bad experience with two branches.

I felt like the bank employee's at two different branches were rude and never tried to help me. I was always charged fee's that I didn't know why I was being charged and they didn't want to explain nor help me with my issues. Reviewed on: 14th April 2015

They have the best customer service

I am completely satisfied with their service as they go above and beyond to help customers. I have never had a problem each time I have contacted them and their customer service is awesome. Reviewed on: 14th April 2015

The best experience I have ever had with a bank

I opened my account in January of this year and these people are so friendly and accomodatine. They give the best services of any bank i have ever experienced and continue to amaze me in every single way. I wouldn't consider going anywhere else for all of my banking services no matter what the offer might be and that is all i have to say about that. Reviewed on: 14th April 2015

Their Service was Excellent and i they always answered my questions.

Their Service was wonderful and when i had questions they always answered them and i was never left to figure out what i was supposed to do. They are a great company with several things to offer. Reviewed on: 14th April 2015

customer friendly

I really like HSBC bank as I never had any major issues and its very customer friendly too. Reviewed on: 14th April 2015

Excellent Banking

Great service for checking and saving customers Reviewed on: 14th April 2015

Amazing, and smooth, so enjoyable.

HSBC makes banking fun and easy. No more painstaking and feeling of pulling teeth anytime you have to do banking. Highly recommend this institution and would recommend it to each and every one of my friends and family members. They want to make you happy and the experience smooth and hassle free, the way it should be. They aren't only concerned with making money off of you. Reviewed on: 14th April 2015

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