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HSBC: Bank Account reviews

Name: Bank Account
Rating: 3.76 (1263 reviews)

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3.67

Based on 1,263 reviews, last reviewed 6th Mar 2025

500% increase in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

44%

24%

11%

15%

Latest highest rating:

5

Friendly staff helped my teen set up bank account After running into problems trying to set my under-18 year old up with an HSBC My Money account online, we visited the Derby branch. The member of sta... Read more Reviewed on: 6th March 2025

Latest lowest rating:

2

Easy to use. Easy to use. Terrible interest rates. Secure to access. Reviewed on: 2nd March 2025

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About this product

The HSBC Bank Account gives access to a range of other offers, with no monthly account fee.

With an HSBC Bank Account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Bank Account reviews (1263)

Review of the HSBC, Bank Account:

Shocking

Used telephone banking to change my address as I have moved. The person I spoke to was not at all clear and spoke very quietly I asked them if they would talk louder but throughout the call they spoke very quietly. They told me after about half an hour that I had not passed the security questions and that the account was locked and I would have to go into a branch of the bank to rectify. The only branch in Northampton is in the town center is closed until 19th December?? My personal account details are being sent to the old address where all the occupants will now have access to my account?? Reviewed on: 25th November 2022

Great bank

No hassle and easy to get gel- when needed Reviewed on: 10th April 2023

Great service

Always helpful, so great service Reviewed on: 10th April 2023

Great bank

I love HSBC the customer service is fantastic. Reviewed on: 6th April 2023

Superb!!

Been with them for over 15 years so maybe a little biased. Never had any real issues. Recieced help (overdraft) when I needed it and banking has always been straightforward. Will likely stay a lot longer. Reviewed on: 6th April 2023

satisfied customer

I am glad to work with this bank. Reviewed on: 6th April 2023

Very good

I have been with Hsbc for couple of years and i am very happy with the service Reviewed on: 6th April 2023

Good service

I recommend this bank because I am used to this bank services awesome Reviewed on: 6th April 2023

Been with HSBC for many years

Had my account for a long time and always find it easy to use on the app and whenever I have to call up I do get the help I need. Reviewed on: 5th April 2023

The best

I was with this bank for almost a decade they are pretty safe age very clear with infos also they are friendly customer service Reviewed on: 5th April 2023

Dorina

I’m happy to have my account in HSBC Reviewed on: 5th April 2023

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HSBC: Bank Account reviews

500% increase in 5 star reviews

33% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

HSBC Bank Account reviews (1263)

Shocking

Great bank

Great service

Great bank

Superb!!

satisfied customer

Very good

Good service

Been with HSBC for many years

The best

Dorina

Do you have a different HSBC product?

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