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HSBC: Bank account reviews

Name: Bank account
Rating: 3.77 (1343 reviews)

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3.70

Based on 1,343 reviews, last reviewed 24th Jan 2026

850% increase in 5 star reviews

in the past 90 days

40% decrease in 1 star reviews

in the past 90 days

46%

24%

10%

15%

Latest highest rating:

5

I have always been with HSBC and would never want to... I have always been with HSBC and would never want to change banks. Their online banking is efficient and I often go into the branch and the staff are ... Read more Reviewed on: 24th January 2026

Latest lowest rating:

2

It’s a bank! It’s a bank! That says it all, it’s not here to help people it’s exists to keep people trapped in debt while it earns more money for those that own it Reviewed on: 23rd January 2026

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About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Bank account reviews (1343)

Review of the HSBC, Bank account:

My bank account

Good bank and amazing staff and great customer service Reviewed on: 14th January 2025

It’s a bank!

It’s a bank! That says it all, it’s not here to help people it’s exists to keep people trapped in debt while it earns more money for those that own it Reviewed on: 23rd January 2026

Good service been banking for a decade

Good service been banking for a decade Reviewed on: 23rd January 2026

Customer service and online experience are very good...

Customer service and online experience are very good and free global travel insurance for Premier clients is excellent. Reviewed on: 23rd January 2026

All banking services excellent and customer communic...

All banking services excellent and customer communication clear and productive. Staff in branch very approachable. Would recommend new customers to join the banking fraternity and enjoy the many excellent services on offer. Reviewed on: 23rd January 2026

I recently opened a new account for my son

I recently opened a new account for my son ,it was pretty easy no easy was kept in touch on everything. Very pleased been with hsbc since I was 17 and im now 42. Reviewed on: 22nd January 2026

excellent customer support

HSBC have always provided excellent customer support and are always innovating and moving with the times. Reviewed on: 22nd January 2026

HSBC customer service lines

Knowledgeable friendly staff get you sorted in a timely manner but the start automated menu needs updating to make it easier to navigate some time takes a couple mins b4 speaking to a person Reviewed on: 22nd January 2026

Always good advice combined with a good app for all...

Always good advice combined with a good app for all your transactions and keeping a close view of all your accounts . Also very good linked savings accounts Reviewed on: 22nd January 2026

Always had good experiences

Always had good experiences resolving any issues in branch. Staff helpful and sort any issues out. Reviewed on: 22nd January 2026

Easy for home & away .

Bank was easy to open, the global money exchange option is great and I like the user interface Reviewed on: 22nd January 2026

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