Write a review

Go to business site

HSBC: Bank account reviews

Name: Bank account
Rating: 3.77 (1344 reviews)

View other HSBC products

3.71

Based on 1,344 reviews, last reviewed 26th Jan 2026

900% increase in 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

46%

24%

10%

15%

Latest highest rating:

5

Great service. . Been with them for years and can’t fault them as they have always been accessible if needed Reviewed on: 26th January 2026

Latest lowest rating:

2

It’s a bank! It’s a bank! That says it all, it’s not here to help people it’s exists to keep people trapped in debt while it earns more money for those that own it Reviewed on: 23rd January 2026

Read all reviews See your review

About this product

The HSBC bank account gives access to a range of other offers, with no monthly account fee.

With an HSBC bank account, you can apply for an HSBC Global Money Account and convert, hold or send money in 50 currencies. In the app you can freeze or unfreeze your card and get instant notifications when money goes in or out of your account.

HSBC bank account reviews help you find out what it’s really like to be a customer. If you’ve used HSBC before, you can also leave a review and share your experience.

HSBC Bank account reviews (1344)

Review of the HSBC, Bank account:

Never any problems in 40 over years of standard banking, not always the best rates but reliable!

In over 40 years, first as Midland Bank then HSBC no problems encountered. Their banking security on line seems to me to be unbeatable with their code pad and question based system (First Direct is the same of course) Not always the best interest rates but then is it worth the hassle chasing any small gains. Reviewed on: 15th December 2014

HCBS super

I have been using this bank for 2 years. I really like it. I liked the ease of use of the HCBS app. I am recommending it to my friends. Reviewed on: 23rd January 2026

It’s a bank!

It’s a bank! That says it all, it’s not here to help people it’s exists to keep people trapped in debt while it earns more money for those that own it Reviewed on: 23rd January 2026

Good service been banking for a decade

Good service been banking for a decade Reviewed on: 23rd January 2026

Customer service and online experience are very good...

Customer service and online experience are very good and free global travel insurance for Premier clients is excellent. Reviewed on: 23rd January 2026

All banking services excellent and customer communic...

All banking services excellent and customer communication clear and productive. Staff in branch very approachable. Would recommend new customers to join the banking fraternity and enjoy the many excellent services on offer. Reviewed on: 23rd January 2026

I recently opened a new account for my son

I recently opened a new account for my son ,it was pretty easy no easy was kept in touch on everything. Very pleased been with hsbc since I was 17 and im now 42. Reviewed on: 22nd January 2026

excellent customer support

HSBC have always provided excellent customer support and are always innovating and moving with the times. Reviewed on: 22nd January 2026

HSBC customer service lines

Knowledgeable friendly staff get you sorted in a timely manner but the start automated menu needs updating to make it easier to navigate some time takes a couple mins b4 speaking to a person Reviewed on: 22nd January 2026

Always good advice combined with a good app for all...

Always good advice combined with a good app for all your transactions and keeping a close view of all your accounts . Also very good linked savings accounts Reviewed on: 22nd January 2026

Always had good experiences

Always had good experiences resolving any issues in branch. Staff helpful and sort any issues out. Reviewed on: 22nd January 2026

Do you have a different HSBC product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Student Account
from permanent tsb 0.00 from 0 reviews
Ultimate Reward Current Account
from Halifax 3.97 from 99 reviews
Day2Day Current Account
from The Cumberland 4.41 from 19 reviews

Want to see more from HSBC?

Stocks and shares ISA
from HSBC 4.76 from 6 reviews
Home Insurance
from HSBC 4.46 from 7 reviews
Regular Saver
from HSBC 4.42 from 25 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub