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HSBC: Credit Card reviews

Name: Credit Card
Rating: 3.58 (108 reviews)

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3.29

Based on 108 reviews, last reviewed 28th Feb 2025

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

43%

19%

12%

20%

Latest highest rating:

5

Builders Very nice and very good ! I have this product and I am a heppi Reviewed on: 28th February 2025

Latest lowest rating:

1

I had a HSBC Premier Credit card with a Limit of 4k,... I had a HSBC Premier Credit card with a Limit of 4k, my balance was £1700 which is less than 50% Utililzation. I have no missed payments and the card... Read more Reviewed on: 22nd January 2025

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About this product

HSBC Credit Card reviews can help you to find out about the pros and cons of the HSBC Credit Card credit card. What kind of features do HSBC customers like? Find out more about the HSBC Credit Card by reading our trusted Smart Money People reviews. You can also write your own HSBC Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone. ...

HSBC Credit Card reviews (108)

Review of the HSBC, Credit Card:

It's fine

My credit card account is fine - easily manageable from my online banking app. Reviewed on: 27th April 2020

Credit card very good

if you are fair with the Bank and the Bank in turn will reward you with a credit card that can help you enormously. Reviewed on: 21st February 2023

Absolute worst bank and customer service

The absolute worst bank and customer service I have ever experienced. Charging random cash advance fees and dynamic currency conversion fees, with vendors that I have used before and no other bank has ever charged me such fees for. Charging me interest for outstanding balances when my balance is always paid off well within the monthly payment deadline. Tried to contact customer service via securemail, chat function, call centre, and email – securemail and mail never get a respon... Reviewed on: 10th October 2022

Worst Bank in the UAE

5 years being loyal customer… But no matter how loyal you are on this bank “HSBC.AE” They don’t care! You pay your bills on time and even you pay earlier before your due date in order to avoid any penalty…. They don’t care.!!! No matter how much you spent your credit card til you exceeded the limit…. They don’t care!!! You will not get anything in return!!!! Very very bad several!!! The worst bank for Credit Card here in the UAE… Reviewed on: 31st July 2022

The best.

I have several credit cards and have found HSBC the best of the lot. They always offer decent balance transfers from other cards and am always kept informed in regular emails.I like this company a lot. Reviewed on: 8th July 2022

HSBC credit card experience

I have been really impressed with HSBC's Balance Transfer Credit Card Reviewed on: 4th July 2022

Sneaky late fees

Despite setting up a direct debit to always pay my credit card off at the end of the period (under the premise of "never needing to worry about late fees"), it turns out that the direct debit only lasts one year. Without notification, and once in the habit of not paying it off manually, suddenly the direct debit disappears and rather predictably I got stung with a late fee. HSBC support very unhelpful in dealing with the matter. Reviewed on: 15th June 2022

Great customer service

Prompt action by customer service to block lost card Reviewed on: 4th April 2022

Great online banking

Don't use branches any more. Reliable online banking service. Reviewed on: 4th April 2022

Solid

Solid credit card, greats benefits alongside amazing customer support team Reviewed on: 29th March 2022

HSBC Credit Card

I've had a HSBC credit card for a number of years and I have a suitable credit limit and its very easy to make payments via the app, which is important to me Reviewed on: 12th January 2022

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