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Lloyds Bank: Classic Account reviews

3.96
Based on 746 reviews, last reviewed 3rd Apr 2025
2800% increase in 5 star reviews
in the past 90 days
33% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
54%
See only 4 star reviews
21%
See only 3 star reviews
11%
See only 2 star reviews
3%
See only 1 star reviews
11%

Latest highest rating:

5

They were fixing and sorted it out any problems issu... They were fixing and sorted it out any problems issues,Fine then Reviewed on: 3rd April 2025
Nutchuta H's avatar
Nutchuta H

Latest lowest rating:

1

Easy banking happy with service bank review Easy banking happy with service been a customer for 30 years Reviewed on: 2nd April 2025
Melanie Obren's avatar
Melanie Obren

About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (746)

Review of the Lloyds Bank, Classic Account:

Always available and up to date.

5
Always available and up to date. Clear and easy to use application with lots of good features Reviewed on: 22nd March 2025

Disgusted at how all the branches have closed and no...

1
Disgusted at how all the branches have closed and no sign of the banking hubs we were promised Reviewed on: 26th February 2025

Good service on app.

4
Good service on app. Fairly reliable. Reviewed on: 26th February 2025

Brilliant Customer Service

5
Whenever I have needed to contact Lloyds Bank by telephone, everyone has been really lovely to speak too and have always been able to help me and resolve any issues there and then. Reviewed on: 26th February 2025

I've only been with the bank 18 months.

4
I've only been with the bank 18 months. But I have visited my local branch a few times and the staff have been very friendly and resolved my requests promptly. The App is also very easy to use, being user-friendly and fast. Reviewed on: 26th February 2025

trustworthy

4
solid bank, good website, and info is relevant Reviewed on: 26th February 2025

Good customer experience.

5
Good customer experience. Easy banking Reviewed on: 26th February 2025

Online banking

5
Very easy to use on web site and always you can get advice and help if neaded Reviewed on: 26th February 2025

Excellent.

5
My experience with the Bank has been excellent. The staff are always on hand to help and support me whenever I have any issues which needs to be sorted ie. Issues dealing with fraudulent transactions and other issues that arise. Reviewed on: 26th February 2025

Can't fault them easy to get ahold of if needed and...

5
Can't fault them easy to get ahold of if needed and quick to sort out issues Reviewed on: 26th February 2025

Haven't been in the country long

5
Haven't been in the country long, but Lloyds doesn't judge me by my immigration status. Reviewed on: 12th February 2025

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