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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 4.05 (705 reviews)

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3.93

Based on 705 reviews, last reviewed 3rd Feb 2025

No new 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

54%

21%

11%

Latest highest rating:

5

Excellent service and support, no problems Excellent service and support, no problems Reviewed on: 3rd February 2025

Latest lowest rating:

1

Lloyds Bank refuses my payments by bank transfers. Lloyds Bank refuses my payments by bank transfers. to my builder and to a financial institution at the branch. I had my passport with me. They asked m... Read more Reviewed on: 21st December 2024

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (705)

Review of the Lloyds Bank, Classic Account:

Would recommend

Lots of branches, easy online banking Reviewed on: 11th April 2017

Avoid them like the plague

The worst bank I have ever used with very poor customer service. They froze my account when I received my first salary on it, due to and administration error on their side... but they did not communicate this to me in any form (email, phone, etc), just simply froze it. When I went in to find out what happened the bank tellers was rude and unhelpful, almost treating me like a criminal and told me to come back in 2 weeks time. I challenged her that I will not leave until I get my money back even if means to closing down my account, and voila suddenly there was an open slot to come back the next day. When I arrived then, a very cheerful supervisor told me "hahaha we froze your account, because we made a mistake copying your legal documents, so funny!". Yeah, really funny when you have to pay rent in 2 days and cannot access your money. I stayed with them for 2-3 years despite this, but everytime I entered the bank they had the same "what do you want now?" attitude. Reviewed on: 21st April 2024

When talking to someone on Lloyds bank online chat,...

When talking to someone on Lloyds bank online chat, they are so slow and not helpful, you’re better off talking to face to face Reviewed on: 19th April 2024

Reliable and trustworthy bank .

Reliable and trustworthy bank . Easy to go with application Reviewed on: 16th April 2024

great , safe , good staff , easy to use...

great , safe , good staff , easy to use Reviewed on: 15th April 2024

The Best bank in the word !

The Best bank in the word ! Always been satisfied with this bank never had any issues good credit score check and lots of saving options with a good interest rate Reviewed on: 15th April 2024

It was a great experience banking with Loyd's bank

It was a great experience banking with Loyd's bank Reviewed on: 15th April 2024

Its my first physical account in uk and am still using.

Its my first physical account in uk and am still using. Its very excellent bank. Reviewed on: 15th April 2024

Lloyds bank is a ok bank but nothing exceptional

Lloyds bank is a ok bank but nothing exceptional, it lacks some modern features that other banks offer such as Revolut Reviewed on: 15th April 2024

Prompt opening

I am pleased to open my classic bank account in Lloyds Bank without any difficulty. Unlike other Bank companies Lloyds bank follows today's world advancement while providing an online platform for new users to open a bank account promptly without additional paperwork. Besides, stuff guiding you toward the online system is very helpful and responsive. You just need to take few minutes to fill out the online form and then you are good to go! Few days later, your brand-new bank card is at your door, easy-peasy. Reviewed on: 15th April 2024

Very good customer service, friendly and welcoming i...

Very good customer service, friendly and welcoming in branch Reviewed on: 15th April 2024

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