Write a review

Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 4.07 (754 reviews)

View other Lloyds Bank products

4.00

Based on 754 reviews, last reviewed 16th Apr 2025

1033% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

56%

21%

10%

Latest highest rating:

5

The online banking app is brillant easy to navigate... The online banking app is brillant easy to navigate and move money from my different saving accounts to classic account and visa versa Reviewed on: 16th April 2025

Latest lowest rating:

1

Easy banking happy with service bank review Easy banking happy with service been a customer for 30 years Reviewed on: 2nd April 2025

Read all reviews See your review

About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (754)

Review of the Lloyds Bank, Classic Account:

Solid

Solid and dependable over the years Reviewed on: 21st January 2018

Online banking poor, great TV ad’s

Awhile ago their online facilities wouldn’t work had to use another account with a different bank, I understand in the news again their online platform isn’t working again. Yet if you watch their television advert, they’re always blowing their own trumpet with about 20 horses running about showing how great they are but unfortunately they are a bit different in reality. And yet there’s this Almighty push to go digital, forget cash that’s old money, but cash is handy when the digital doesn’t work which is often. Reviewed on: 28th February 2025

Always been quick and efficient never had a problem,...

Always been quick and efficient never had a problem, banking with them for over 25 years. Reviewed on: 27th February 2025

getting rid of paper statements was a very bad idea,...

getting rid of paper statements was a very bad idea, it forces us to use internet banking and with the endless scams online and malware / viruses they are putting us at risk of financial loss. they also closed by local branch meaning i have to go miles just to use a bank. Reviewed on: 27th February 2025

A great free account

A great account for people who want a no-nonsense free offering. Reviewed on: 26th February 2025

Love the fact I have a local branch to visit and the...

Love the fact I have a local branch to visit and the staff are excellent Reviewed on: 26th February 2025

They let me know when my direct debit and standing o...

They let me know when my direct debit and standing order are due plus they tell me if my outgoing is more or less than the month before Reviewed on: 26th February 2025

A very happy "basic" customer

Very easy to access (website, app), easy to contact and resolve issues, helpful staff on the phone and in branch. Reviewed on: 26th February 2025

Great Lloyds experience

Always answer calls quickly and swiftly sort out any issues with respect. Great customer service every time. Reviewed on: 26th February 2025

The account is fine.

The account is fine. I have been with Lloyds forever. It was my first bank because my parents banked there and opened my account there. It's a fairly standard current account. No bells and whistles. It does what it says on the tin. I have only come across problems when my debit cards don't work. This happened quite a few times. The staff in branches were usually helpful but it was the phone lines that were awful. They just didn't want to listen and showed no empathy at all. They also treated me like an idiot - very frustrating when I've worked in Banking for over 12 years and am actually a Product Manager for cards...I would dare say, I know what I am talking about. Reviewed on: 26th February 2025

Disgusted at how all the branches have closed and no...

Disgusted at how all the branches have closed and no sign of the banking hubs we were promised Reviewed on: 26th February 2025

Do you have a different Lloyds Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Student Current Account
from Halifax 4.56 from 10 reviews
Current Account
from Weatherbys Private Bank 0.00 from 0 reviews
Select Platinum Current Account
from RBS 3.87 from 41 reviews

There's still more to see!

Lloyds Bank has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub