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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 3.96 (797 reviews)

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3.96

Based on 797 reviews, last reviewed 31st May 2026

30% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

56%

20%

10%

11%

Latest highest rating:

5

Lifetime user of Lloyds. Lifetime user of Lloyds. They are a good bank - they explain credit products fully and all staff on hotlines and in branch that I’ve dealt with has be... Read more Reviewed on: 31st May 2026

Latest lowest rating:

1

Lloyd's bank stole from my account! Lloyd's bank stole money out of my account without my authorisation, they put me in debt of thousands of pounds.. I will never forgive them for what t... Read more Reviewed on: 25th April 2026

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (797)

Review of the Lloyds Bank, Classic Account:

Switch from Lloyds at all costs

Awful app. Awful customer service. Awful everything. Awfiln company. Avoid. Avoid. Avoid. Reviewed on: 10th July 2019

lloyds bank diabolical. stay away

I used my bank card in the US to pay for a fan at argos for my elderly father in a home in Sussex and they put a security hold on my account and did everything they could to keep me from getting it released. A never ending string of security questions that even though i could answer 90% of them, it was never enough. One of the most aggravating experiences in my life. No I don't remember the date i opened the bleeping account 30 years ago! Reviewed on: 9th July 2018

Daily interest on planned overdraft to 'help' their customers

The title says it all. I've had a planned overdraft with Lloyds for years and they now decide that for 'my benefit' they will charge me daily. It makes my statements look like utter nonsense, totally confusing and unnecessary. Reviewed on: 10th May 2018

Nothing special but nothing bad either

It's really like any other bank. I have nothing to complain about but it isn't anything special Reviewed on: 15th April 2018

Moving with the times

I'm really impressed with the amount and quality of the cash back offers that the account offer to customers. The providers are highstreet big names that I would shop at normally and now I get a little back into my account. In comparision my wife has an account with HSBC and their cashback providers on the whole are awful, and for providers you would not normally shop with, or you only get cash back if you shop online with companies you are more likely to shop with on the highstreet. Well done Llloyds! Reviewed on: 5th April 2018

Boo

They wanted to charge me £220 a month if I went £5 overdrawn. Reviewed on: 4th April 2018

Awesome!

Great bank, and always really friendly! I also really love the adverts ^_^ Reviewed on: 11th February 2018

Wouldn't change bank

Great interest rates, customer service and user perks. Reviewed on: 11th February 2018

Great reward system

I've had my account with Lloyd's for several years and have always found them helpful and informative. Their everyday offers which offers cashback rewards for using your card is very good and really easy to use Reviewed on: 11th February 2018

Easy and friendly

I have found the bank staff accessible and friendly, which is especially useful when I'm dealing with international transfers delayed by red tape (that is, security concerns) in another country. Reviewed on: 11th February 2018

Great bank

Really pleased with this simple account. Reviewed on: 11th February 2018

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