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Lloyds Bank: Classic Account reviews

4.02
Based on 776 reviews, last reviewed 24th Jan 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
57%
See only 4 star reviews
20%
See only 3 star reviews
10%
See only 2 star reviews
3%
See only 1 star reviews
10%

Latest highest rating:

5

Would recommend Lloyds bank First of all i would like to ask if anyone ever wins the prize as i have filled out a few of these and never got a response of who has won? I would g... Read more Reviewed on: 24th January 2026
Clare's avatar
Clare

Latest lowest rating:

1

They constantly allow payments which take me overdra... They constantly allow payments which take me overdrawn and when I questioned why get told to ring up even though it says that i cannot talk on the pho... Read more Reviewed on: 23rd January 2026
Helen S's avatar
Helen S

About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

Lloyds Bank Classic Account reviews (776)

Review of the Lloyds Bank, Classic Account:

Switch from Lloyds at all costs

1
Awful app. Awful customer service. Awful everything. Awfiln company. Avoid. Avoid. Avoid. Reviewed on: 10th July 2019

Bankers

1
Title sums it up! On a par with estate agents and traffic wardens. Reviewed on: 7th February 2018

Generally everything you need

4
Lloyds has provided everything I wanted out of my current account. Nothing more, nothing less. Reviewed on: 6th February 2018

Not bad

4
My bank is ok. I've had no problems with them. Reviewed on: 4th February 2018

A fair bank with good rates

5
I have been a customer of lloyds for the past 16 years and find them to be fair and open Reviewed on: 3rd February 2018

Improvements beingh Made

3
When I first banked with LLoyds I didn't have a good word to say about them, staff not helpful, Bank manager not helpful, everything I didn't want in a bank. After reopening a dormant account I have found the branch I now use, Helpful, Have time for you, make banking much easier. As I'm currently have money in the account everything is ok not sure how it would be if I didn't have enough money in the account Reviewed on: 1st February 2018

Always get a good service

4
Generally a hassle free experience Reviewed on: 23rd January 2018

Friendly service

5
Friendly and professional service. Great online features Reviewed on: 22nd January 2018

Easy current account

4
Easy to navigate around your account details, simple & clear instructions. Reviewed on: 21st January 2018

Why bank anywhere else?

5
Have found Lloyds to be helpful and they act like they really want and care about your custom. Reviewed on: 21st January 2018

Solid

4
Solid and dependable over the years Reviewed on: 21st January 2018

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