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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 4.08 (761 reviews)

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4.02

Based on 761 reviews, last reviewed 5th Sep 2025

83% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

56%

20%

11%

10%

Latest highest rating:

5

Would totally recommend Lloyds Bank Plc Excellent customer service, the staff went above and beyond to help me and really listened and empathised with my situation. They helped me feel alot... Read more Reviewed on: 5th September 2025

Latest lowest rating:

1

Easy banking happy with service bank review Easy banking happy with service been a customer for 30 years Reviewed on: 2nd April 2025

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About this product

The Lloyds Classic Account is fee free for use in the UK, providing your account balance doesn’t go below £0.

The Lloyds Classic Account can be serviced via the app and you can earn up to 15% cashback on spending with selected retailers.

Lloyds Classic Account reviews help you find out what it’s really like to be a customer. If you’ve used Lloyds before, you can also leave a review and share your experience.

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Lloyds Bank Classic Account reviews (761)

Very good

easy to open an account and fast friendly service .proste to operate Reviewed on: 1st June 2016

Great Bank

I used to have a Barclays bank account before and left them because of the bad customer service. Lloyds have been brilliant and I wouldn't change. Easy app as well. Reviewed on: 1st June 2016

Hassle free banking

Graduate account holder, interest free overdraft. Staff are always lovely whichever branch I use. Would recommend. Reviewed on: 31st May 2016

Easy to use online banking alongside current account.

The online banking app allows easy access and payment of the credit card from our current account. Never had any issues, we pay off in full each month. Reviewed on: 23rd May 2016

New account

Opened new account. Quick, easy and would recommend. Reviewed on: 19th May 2016

Dreadful bank with no sense of Loyalty to customers

I was with Lloyds for 35 years, during which time I tried to leave on myriad occasions, but was persuaded to stay each time, as they appealed to my sense of loyalty. Then one day without any explanation, they closed my account. I complained and ask for explanation, but the only one I got was that it had to do with my other nationality (I'm Persian by birth). They really are the worst bank I've ever had the misfortune of banking with. Reviewed on: 17th May 2016

Never gone anywhere else

I have always been with this bank and had no issues or problems. When i have needed any support or information on banking they was there to guide and help. Reviewed on: 8th May 2016

Easy and convenient

Online services are great - I can do pretty anything on my account online from the comfort of my home Reviewed on: 24th April 2016

Basic services no interest given

Recently this account has been downgraded to no interest at all. This is to encourage you to have their fee paying account. Not a good move Reviewed on: 24th April 2016

Average and Average

No special rates or facilities here, just a reduced overdraft since Lloyds dropped it's TSB partner. High tariff just for being slightly overdrawn (£6) and high interest rates. One feels they are getting their money back form bad loans and a recession started overseas...disgusting. Customer Service is OK and I like the new quick deposit machines.All very average however otherwise. Reviewed on: 21st April 2016

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