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Lloyds Bank: Classic Account reviews

Name: Classic Account
Rating: 4.06 (698 reviews)

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3.95

Based on 698 reviews, last reviewed 7th Nov 2024

67% decrease in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

55%

21%

11%

10%

Latest highest rating:

4

Easy to set up Classic Account with Bank of Scotland... Easy to set up Classic Account with Bank of Scotland, after moving countries. Great service at any branch Reviewed on: 29th October 2024

Latest lowest rating:

1

I have spent a month calling them to resolve a simpl... I have spent a month calling them to resolve a simple issue. Every time they tell me it is fixed but it is not fixed at all. Customers without a sma... Read more Reviewed on: 16th October 2024

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About this product

The Lloyds Bank Classic Account is designed for ‘free everyday banking’. Account holders can benefit from a featureful mobile banking app, cashback opportunities and both arranged and unarranged overdrafts.

Our Lloyds Bank Classic Account reviews can give you valuable insight into the provider and account. Learn how satisfied genuine customers are with the service they’ve received. Be confident you’re making the right choice about your new account by checking our customer reviews.

If you’re interested in the Lloyds Bank Classic Account, find out more on Smart Money People. Learn why customers chose this account and how satisfied they’ve been so far. Read about the main pros and cons of the Classic Account to decide if it sounds right for you. Find out how responsive the customer service team is and how quickly account holders’ issues have been resolved. All of this and more can be found in our Lloyds Bank Classic Account reviews.

Perhaps you already have a Classic Account with Lloyds Bank? Why not share your honest opinions with our Smart Money People community? How long have you had the account and is it your main bank account? What is your favourite thing about the account, and is there anything you feel could be improved? If you use the mobile banking app, which features are the most useful? Would you recommend the account to your family and friends? Leave a Lloyds Bank Classic Account review today. Together, we can help people like you make better financial decisions.

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Lloyds Bank Classic Account reviews (698)

Pretty Average banking

Have had a current account with Lloyds since I was a teenager, it's never really been anything other than average; no major problems and no major pluses. Reviewed on: 27th August 2015

Still staying

I have been with Lloyds bank since a child although the account name has changed. I have had no problems with Lloyds and I don't pay a monthly fee for the account. I have online banking which I prefer and a contactless debit card. I also have an authorised overdraft. I haven't noticed any changes since they changed their name either. Reviewed on: 27th August 2015

Very simple bank account to use.

I have had a bank account with Lloyds for many years although it was originally Lloyds Tsb.I cannot say I have noticed any difference since the two banks went their separate ways. The classic account is basic and I have an authorized overdraft. I can only say I have had no problems and find it easy to use. Reviewed on: 26th August 2015

This no frills and no fees basic account is a good starting point, but in the long-term you'll want (and need) more.

Opening a Classic Account with Lloyds Bank was a very quick and straightforward process. I have been using this as my main bank account for over two years now and have been satisfied with the in-branch customer service, the home banking system and not having to pay monthly fees. It is a good option if you've just moved to the UK or can't get a more sophisticated account for some reason (e.g., unemployed or on a low income). When your circumstances change, you'll probably want a current account that pays decent interest and that gives you access to other perks. Reviewed on: 26th August 2015

OK, but nothing special

I've had a classic account for about 10 years now and i'm fairly happy with it. It's easy enough to transfer funds between accounts with the online portal or I have used phone banking in the past and that has worked well also. I have a credit card linked to my account, but as I used the maximum amount on my card while in hospital, my card was suddenly closed which i find rather strange. Reviewed on: 26th August 2015

Longer than it otherwise should have been

On getting married and changing my surname my assumption had been that my bank would be one of the easier things to change; go in with copy of marriage certificate, sign something, they then change my name in a box on their system...simples, or not as it turned out. I couldn't just go in, I needed an appointment, and the first one of those they had was for two weeks later in the middle of a working day, if I had wanted something outside working hours I think it would have taken until my first wedding anniversary to get it changed! Went I finally got to go for my appointment, it was fairly painless, although they had booked me in with someone who couldn't actually complete the process and had to get others for help. Reviewed on: 25th August 2015

Very good account, no thrills, but exactly what I required.

Account was reliable, and just what I required, no thrills, but perfect for me. Reviewed on: 9th August 2015

Never any problems

I've had a Lloyds classic current account for nearly eight years now, and have never encountered any problems with them. If I've had to go in branch to change an address or talk about loans, they have always been polite and helpful. I really can't fault them at all and because of this i now have two bank accounts as well as an Isa with them. I'd recommend lloyds bank to everyone, always reliable! Reviewed on: 9th August 2015

Excellent Online banking and Mobile app!

Got transferred to this account from the 16-19 year old account (which was even better as I got interest on that). I have not had any problem so far and I use the internet banking and mobile app on weekly basis. Very simple and easy to use. Reviewed on: 9th August 2015

Hidden charges, wrong card sent.

Not told about the charges concerning direct debits and there being insufficient money in account. Which then led to an unplanned overdraft. Never dealt with them via telephone etc only had face to face but very helpful regarding a different issue. However once dealt with that issue they sent me the wrong card for my account so could not use chip and pin. Reviewed on: 9th August 2015

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