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Lloyds Bank: Classic Account reviews

3.95
Based on 698 reviews, last reviewed 7th Nov 2024
67% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
21%
See only 3 star reviews
11%
See only 2 star reviews
3%
See only 1 star reviews
10%

Latest highest rating:

4

Easy to set up Classic Account with Bank of Scotland... Easy to set up Classic Account with Bank of Scotland, after moving countries. Great service at any branch Reviewed on: 29th October 2024
Murdo M's avatar
Murdo M

Latest lowest rating:

1

I have spent a month calling them to resolve a simpl... I have spent a month calling them to resolve a simple issue. Every time they tell me it is fixed but it is not fixed at all. Customers without a sma... Read more Reviewed on: 16th October 2024
Gary J's avatar
Gary J

About this product

The Lloyds Bank Classic Account is designed for ‘free everyday banking’. Account holders can benefit from a featureful mobile banking app, cashback opportunities and both arranged and unarranged overdrafts.

Our Lloyds Bank Classic Account reviews can give you valuable insight into the provider and account. Learn how satisfied genuine customers are with the service they’ve received. Be confident you’re making the right choice about your new account by checking our customer reviews.

If you’re interested in the Lloyds Bank Classic Account, find out more on Smart Money People. Learn why customers chose this account and how satisfied they’ve been so far. Read about the main pros and cons of the Classic Account to decide if it sounds right for you. Find out how responsive the customer service team is and how quickly account holders’ issues have been resolved. All of this and more can be found in our Lloyds Bank Classic Account reviews.

Perhaps you already have a Classic Account with Lloyds Bank? Why not share your honest opinions with our Smart Money People community? How long have you had the account and is it your main bank account? What is your favourite thing about the account, and is there anything you feel could be improved? If you use the mobile banking app, which features are the most useful? Would you recommend the account to your family and friends? Leave a Lloyds Bank Classic Account review today. Together, we can help people like you make better financial decisions.

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Lloyds Bank Classic Account reviews (698)

AVOID!

1
I'm not sure if I've just been really unlucky but everything that could have gone wrong for me has gone wrong. Whether it's replacement cards not arriving (forcing me to queue to get hold of MY MONEY) to a few rude and "so what" customer reps. I am now looking for another bank Reviewed on: 19th July 2015

CHARGES!!

3
I've been with lloyds bank for a fee years now and regret going with them absolute joke of a bank I've had rude members of staff etc the list goes on but back to the chase I paid £179.50 to intercity telecom and I took my phone in for repair and was charged for the screen I was told by trading standards to fill in a redentant form so I rang up lloyds and told them the story and the filled me up with rubbish lloyds bank have a duty of care so I've made a complaint around the 30th complaint to this disgraceful company that calls it self a "bank" my phone went for repair for the rear camera which my keys scratched it and was also billed for a replacement screen so I still went ahead as it was 1 week without a phone and just wanted my phone back at that point so I've contacted citizens advice etc and they said to speak to my bank and fill a redentant which I tyred and all I got we don't care kinda answer so I've tryed and unsuccessful but that's typical lloyds they are good enough to charge me interest on my savings account WITHOUT MY PERMISSION at the moment I'm not succeeding to getting £108 back which the screen cost me as I bought the contract thinking it was brand new and the screen hasn't been replaced since the day of purchase if lloyds bank don't want to help and that's fine it's only going to make me move bank and wreck this disgusting company and the reputation they have if they have one they can keep crediting my account and bribing me with money but it's not going to stop me destroying this company also I will be closing me account down and moving to barclays there loss my gain Reviewed on: 29th April 2015

Simple, Easy To Understand Banking

4
Lloyds Bank is a bank I've held a current account with for nearly 10 years and their service is always improving. I never have to worry about long queues or phone times, and their internet banking service offers everything I could need. The mobile app is really useful, and I often check it 3-4 times a week, as it saves me time, I don't have to visit the website just to see how much is in my account. Reviewed on: 24th April 2015

Unexplained fees.

3
ok if fees are explained ro you when opening Reviewed on: 23rd April 2015

I'm them cudtomer over 3 years.

4
They should change the way how they charge people for using them money. If I use my credit card you already get monay because of it, but you are charging me fir using it as well. The bank account should be free of charge if there is no extra options for the customer. Reviewed on: 22nd April 2015

A straightforward simple to use bank account

5
This current account is perfect for every day use. The mobile app is clear and easy to use. Payments and transfers are quick and simple. Reviewed on: 21st April 2015

Does what it says on the tin

4
This is a simple account that meets your every day needs without having a monthly fee, or trying to foist insurance on you for a charge. Has the ability for an overdraft if agreed with the bank, and can easily set up direct debits etc Reviewed on: 21st April 2015

Useful and convenient

4
Very easy to perform basic daily banking activities such as withdrawals and deposits. Even though there is always a queue in branch, it always moves quickly and the staff are friendly and welcoming. Reviewed on: 21st April 2015

Has never caused me any problems.

4
Have had lloyds classic account for many years now. Have found it perfectly good for my needs. The internet banking system is especially easy to use for this account. If you want an account that is simple and unconfusing then this one is good. Reviewed on: 20th April 2015

Easy and friendly service

5
When using this bank it was so easy to set up an account and deposit money. Reviewed on: 20th April 2015

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