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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.61 (1302 reviews)

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4.65

Based on 1,302 reviews, last reviewed 17th Jan 2026

258% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

76%

15%

Latest highest rating:

5

Local Branch Staff approachable, can speak to someone face to face, good to be able to have a “bank book” as opposed to going on line Reviewed on: 17th January 2026

Latest lowest rating:

1

It always took a long time to get through to speak w... It always took a long time to get through to speak with someone for assistance. I dreaded ringing this building society whenever I required assistance... Read more Reviewed on: 15th January 2026

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (1302)

Review of the Mansfield Building Society, Savings:

Not as easily accessible as should be.

Went into branch to arrange ISA transfer from another provider to Mansfield at maturity. Branch sent request to wrong address of other provider so transfer delayed beyond maturity date. Reviewed on: 21st November 2023

Reply from Mansfield Building Society Thank you for taking the time to share your experience, we’re sorry we haven’t lived up to your expectations this time. We would like the opportunity to understand a little bit more about your comments and to discuss the issues raised directly with you. Please contact us on 01623 676350 and ask for a member of the Savings Management team or email us at [email protected] Response date: 23rd November 2023

Local Branch

Staff approachable, can speak to someone face to face, good to be able to have a “bank book” as opposed to going on line Reviewed on: 17th January 2026

Easy to contact, helpful and efficient on the phone.

Easy to contact, helpful and efficient on the phone. Reviewed on: 17th January 2026

Welcoming staff.

Staff are always friendly and will answer any queries you may have. The savings account I had I have closed, placing my money into an ISA. Reviewed on: 16th January 2026

I was able to open a new savings account the same da...

I was able to open a new savings account the same day with a decent rate Reviewed on: 16th January 2026

outstanding

Could not have been more straightforward. I have banked with the Mansfield for a few years now. Never an issue. Reviewed on: 16th January 2026

Sneaky bonus that ends half way!

I opened a 24 month regular saver account. The interest rate included a bonus, but it only lasts for the first year, so it's one of those sneaky accounts where you have to remember to close it once the bonus rate ends otherwise you earn tuppence. Reviewed on: 16th January 2026

MBS experience has been excellent, however it’s disa...

MBS experience has been excellent, however it’s disappointing there is no app.. Reviewed on: 16th January 2026

Always easy

Everything I have wanted to do has been really easy. Interest rates always good too. Reviewed on: 16th January 2026

It operates in an excellent manner as a traditional...

It operates in an excellent manner as a traditional building society. Reviewed on: 15th January 2026

Friendly & Knowledgeable Staff

Staff are always friendly and knowledgeable when I come into the branch. Reviewed on: 15th January 2026

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