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Mansfield Building Society: Savings reviews

4.65
Based on 1,368 reviews, last reviewed 5th Feb 2026
389% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
76%
See only 4 star reviews
15%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

4

My Milestone Saver My Milestone Saver opened by post, would ideally prefer this to be available online. Reviewed on: 4th February 2026
Wendy D's avatar
Wendy D

Latest lowest rating:

2

Very disappointed. The whole process of setting up a Trust account took almost 3 months although there were a couple of very small delays while documents/ID was sent/rec... Read more Reviewed on: 5th February 2026
Gail D's avatar
Gail D

About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (1368)

Review of the Mansfield Building Society, Savings:

SAVER BEWARE

1
Phone calls go unanswered. Leave a message and wait 'days' for an email response. Most unhelpful IF and when you talk to a person Reviewed on: 17th December 2024
Reply from Mansfield Building Society We’re sorry to hear that your experience has not been to the standard that we would typically expect. Can you call us on 01623 676350 or email us at [email protected] so that we can investigate this further for you moving forward. Response date: 23rd January 2025
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Mansfield Building Society

Pleasant experience

5
I opened a 2 year fixed savings account and found it easy to set up. I had a couple of questions and was impressed that someone got back to me the same day. It was refreshing to speak to a pleasant lady who could help with my query. Reviewed on: 12th January 2026

Friendly and helpful staff.

5
Friendly and helpful staff. Local and let me keep passbook and they keep branches open. Competitive interest rates. Would like longer opening hours. Reviewed on: 12th January 2026

Staff always helpful and able to help with advice

5
Staff always helpful and able to help with advice Reviewed on: 12th January 2026

BACS .....Interest rates.......

4
It would be good if you could allow BACS transfers for withdrawals. It would be good if your regular saver account were more competitive. Reviewed on: 12th January 2026

Friendly and knowledgeable counter staff

5
Friendly and knowledgeable counter staff Reviewed on: 12th January 2026

Excellent regular savings accounts

5
Excellent regular savings accounts with a competitive rate on interest - a bank book avoids the temptation to use internet to access funds Reviewed on: 12th January 2026

Small and efficient provider, feels like you get a p...

5
Small and efficient provider, feels like you get a personal service. Reviewed on: 12th January 2026

Simply the best!

5
The Mansfield has provided to me a personal, very efficient service. Rather than having to negotiate numerous stages and (difficult to cope with) codes, the telephone is answered by a friendly and competent human being. What could be better? Reviewed on: 12th January 2026

No problem setting it up, no issues during and now a...

5
No problem setting it up, no issues during and now about to mature Reviewed on: 12th January 2026

Pass-book based account but extremely helpful staff

5
Despite its being a pass-book based ISA, the identificcation checks and opening of the account were accomplished easily. The information with regard to account maturity was sent out in good time, allowing a sensible chance to review my options. The staff have always been positive and helpful. Reviewed on: 12th January 2026

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