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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.59 (1153 reviews)

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4.61

Based on 1,153 reviews, last reviewed 10th Jan 2026

19% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

75%

16%

Latest highest rating:

5

Making contact with the Mansfield Building Society I have only made contact with the Mansfield Building Society through the telephone or the internet, as I live in East Leake which is at the other end ... Read more Reviewed on: 10th January 2026

Latest lowest rating:

2

Glacially slow service You told us you were going to close our Trust account. We applied for a new account on 22 August. You sent us the new passbook on 2 December. Even all... Read more Reviewed on: 23rd December 2025

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (1153)

Review of the Mansfield Building Society, Savings:

Feeling unwelcomed as a prospective customer, will n...

Feeling unwelcomed as a prospective customer, will not recommend. Reviewed on: 15th October 2024

Reply from Mansfield Building Society Thank you for your feedback. We’re sorry that your experience hasn’t met your expectations. We would like to hear more about this to help us understand what we can do differently. Please contact us on 01623 676350 or email us at [email protected] and we will be happy to investigate this further for you. Response date: 17th October 2024

Good service & rates of interest

Good service & rates of interest Reviewed on: 12th December 2025

Staff always very friendly and greet you as soon as...

Staff always very friendly and greet you as soon as you enter the branch. Offers very good advice. It is much better to invest in a local Building Society rather than a large impersonal one. Reviewed on: 12th December 2025

Went in the day before to ask the procedure for open...

Went in the day before to ask the procedure for opening an account. Was offered a form to take home or could do it there. Took form home and returned the following day. Took my ID's with me. They were able to open my account on the spot. Maybe, because I always go into town early. Reviewed on: 12th December 2025

Simplicity

All very simple to renew the investment and have interest paid by cheque Reviewed on: 12th December 2025

LENGTH OF TIME TAKEN TO SET UP TRUST DEPOSIT ACCOUNT

The biggest issue with setting up a Trust Deposit account was the length of time it took, especially the period between when the checks on the numerous sponsors and beneficiaries had completed and the account set up and ready to accept funds. Basically I had almost a quarter of a million pounds sat in another banks Trust current account that I could not transfer to the Mansfield and thus cost a lot in missed opportunity to earn interest Reviewed on: 12th December 2025

no title as restricting word count unnaceptable

Rate competitiveness is always a factor in moving away but in my case it was the friction of the user experience ie withdrawals and time taken to action and receive in my current account. Others providers are better. I expect same day ability Reviewed on: 12th December 2025

Good experience opening an account by post

Good experience opening an account by post Reviewed on: 12th December 2025

Staff are always friendly and helpful

Staff are always friendly and helpful Reviewed on: 11th December 2025

Archaic savings procedures

Online Bonus Regular Saver requires signed closure letter. Get your signature a bit different and you’ll then need to provide certified ID. All done by post, withdrawal as a cheque. Stuck in the dark ages and much poorer than most other excellent small building societies, a shame really. Reviewed on: 11th December 2025

Helpful staff

Helpful staff in opening savings accounts Reviewed on: 11th December 2025

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