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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.51 (808 reviews)

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4.46

Based on 808 reviews, last reviewed 21st Jan 2025

52% decrease in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

70%

18%

Latest highest rating:

5

A very positive experience, thank you A very positive experience, thank you Reviewed on: 21st January 2025

Latest lowest rating:

1

Very slow and old fashioned. Very slow and old fashioned. IT systems are not good and need upgrading. Far too much reliance on paperwork Reviewed on: 21st January 2025

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (808)

Review of the Mansfield Building Society, Savings:

SAVER BEWARE

Phone calls go unanswered. Leave a message and wait 'days' for an email response. Most unhelpful IF and when you talk to a person Reviewed on: 17th December 2024

The agent who dealt with my query was very helpful a...

The agent who dealt with my query was very helpful and efficient. Reviewed on: 4th November 2024

Helpful, friendly and patient.

Staff are always helpful, friendly and patient. They are willing to take the time to ensure information is fully understood. Reviewed on: 4th November 2024

Opened a new account in addition to an existing acco...

Opened a new account in addition to an existing account. Process was easy. Reviewed on: 4th November 2024

In branch service review

I like having a Building Society close to where I live. Good service and no queue. Reviewed on: 16th October 2024

Feeling unwelcomed as a prospective customer, will n...

Feeling unwelcomed as a prospective customer, will not recommend. Reviewed on: 15th October 2024

Reply from Mansfield Building Society Thank you for your feedback. We’re sorry that your experience hasn’t met your expectations. We would like to hear more about this to help us understand what we can do differently. Please contact us on 01623 676350 or email us at [email protected] and we will be happy to investigate this further for you. Response date: 17th October 2024

Straight from the horse's mouth.

Clear instructions, straight forward & quick, a satisfied customer. Reviewed on: 15th October 2024

Knowledgeable staff

Staff were knowledgeable about the account I wanted and how best this would serve my needs. Fast and efficient service in setting up a new account. Interest rates are competitive and I would recommend people use Mansfield Building Society. Reviewed on: 15th October 2024

In branch service review

Local, easily accessible branch. The staff are so helpful both to myslef, my autie for years prior to her death and also my uncle who now suffers from dementia. Reviewed on: 14th October 2024

Excellent and friendly service at Chesterfield Branch.

Excellent and very friendly service at Chesterfield Branch- would definitely recommend to family and friends. Reviewed on: 9th October 2024

Easy to contact, feel like a valued customer

You can contact the building very easily, speak to a person who will sort out your issues. No hanging on the phone for half an hour before speaking to someone. Getting through to somebody who can deal with your issues in one call. It is so different to other financial institutions in the way they value their customers. Reviewed on: 8th October 2024

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Mansfield Building Society: Savings reviews

52% decrease in 5 star reviews

400% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Mansfield Building Society Savings reviews (808)

SAVER BEWARE

The agent who dealt with my query was very helpful a...

Helpful, friendly and patient.

Opened a new account in addition to an existing acco...

In branch service review

Feeling unwelcomed as a prospective customer, will n...

Straight from the horse's mouth.

Knowledgeable staff

In branch service review

Excellent and friendly service at Chesterfield Branch.

Easy to contact, feel like a valued customer

Do you have a different Mansfield Building Society product?

There's still more to see!

Join Smart Money People

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