Write a review

Go to business site

Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.65 (1416 reviews)

View other Mansfield Building Society products

4.65

Based on 1,416 reviews, last reviewed 5th Mar 2026

364% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

76%

15%

Latest highest rating:

5

Good interest rates - competitive Good interest rates - competitive Reviewed on: 5th March 2026

Latest lowest rating:

2

Pointless poor communication Pointless calling as the phone rarely gets answered, found out my account has a passbook and can’t be managed online yet it was opened online. Poor co... Read more Reviewed on: 18th February 2026

Visit provider site Read all reviews See your review

About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (1416)

Review of the Mansfield Building Society, Savings:

SAVER BEWARE

Phone calls go unanswered. Leave a message and wait 'days' for an email response. Most unhelpful IF and when you talk to a person Reviewed on: 17th December 2024

Reply from Mansfield Building Society We’re sorry to hear that your experience has not been to the standard that we would typically expect. Can you call us on 01623 676350 or email us at [email protected] so that we can investigate this further for you moving forward. Response date: 23rd January 2025

The experience was first class, and very Professional,

The experience was first class, and very Professional, Reviewed on: 7th October 2024

Old fashioned but nice

Dealing with MBS is like turning the clock back 30 years. Passbooks, filing cabinets, cheques. Can’t help thinking efficiencies could be made without harming the excellent customer service. Reviewed on: 7th October 2024

Postal service quite quick and efficient.

Postal service quite quick and efficient. Reviewed on: 1st October 2024

Very helpful and easy to open our new savings accoun...

Very helpful and easy to open our new savings accounts, The process was much simpler than anticipated. Reviewed on: 1st October 2024

The staff are always first class ,helpful and friendly.

The staff are always first class ,helpful and friendly.However for me it was time to move on to a facility where I can bank online at my leisure and move my money around without leaving the house.Also it has to be said better savings rates are out there. Reviewed on: 30th September 2024

Friendly, welcoming and straightforwward

Friendly, welcoming and straightforwward Reviewed on: 30th September 2024

Great rates and staff

Friendly efficient staff at Chesterfield, who take on board my requirements and show me the best products available. Mark efficiently filled in the relevant forms. Everything went very smoothly and my instructions carried out perfectly. Reviewed on: 30th September 2024

Second visit this year

Second visit this year and again excellent customer service and more than happy to help. Reviewed on: 30th September 2024

Great customer experience

Always have a great experience when I go into either Mansfield or Sutton. Mansfield has improved tremendously in the past few months. Always get a great welcome from the team there. Great community feel around both offices. The teams in both bases cannot do enough for you Reviewed on: 30th September 2024

Knowledgeable professional friendly staff

Knowledgeable professional friendly staff Reviewed on: 30th September 2024

Do you have a different Mansfield Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

eSavings
from Lloyds Bank 4.20 from 27 reviews
Customer Saver
from Bank of Ireland 5.00 from 2 reviews
Savings
from Glasgow Credit Union 4.94 from 3844 reviews

Want to see more from Mansfield Building Society?

Insurance
from Mansfield Building Society 5.00 from 1 reviews
Mortgages
from Mansfield Building Society 4.58 from 428 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub