Write a review

Go to business site

Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.61 (1369 reviews)

View other Mansfield Building Society products

4.65

Based on 1,369 reviews, last reviewed 5th Feb 2026

391% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

76%

15%

Latest highest rating:

5

great to have a branch with friendly helpful staff great to have a branch with friendly helpful staff Reviewed on: 5th February 2026

Latest lowest rating:

2

Very disappointed. The whole process of setting up a Trust account took almost 3 months although there were a couple of very small delays while documents/ID was sent/rec... Read more Reviewed on: 5th February 2026

Visit provider site Read all reviews See your review

About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (1369)

Review of the Mansfield Building Society, Savings:

SAVER BEWARE

Phone calls go unanswered. Leave a message and wait 'days' for an email response. Most unhelpful IF and when you talk to a person Reviewed on: 17th December 2024

Reply from Mansfield Building Society We’re sorry to hear that your experience has not been to the standard that we would typically expect. Can you call us on 01623 676350 or email us at [email protected] so that we can investigate this further for you moving forward. Response date: 23rd January 2025

Good account, but needed 30 days notice of withdrawals

I needed to withdraw some money for works at my house, but had forgotten the account needed 30 days notice for withdrawals. As I also have an easy access account I chose to close the notice account. Reviewed on: 21st January 2026

Very good service

As trustees we opened a trust account with MBS. Guided well throughout the process. Tony who dealt with it was always at the end of the phone to assist and answer any questions. Reviewed on: 20th January 2026

staff members

The 2 members of staff that dealt with me whilst opening my new accounts were very helpful and professional with the way they conducted themselves and made my experience very pleasurable Reviewed on: 20th January 2026

serviceinfo

they make you welcome and keep you informed Reviewed on: 20th January 2026

A serious design fault with comparison sites...

There is a serious design fault with comparison sites where the consumer is encouraged to leave feedback shortly after buying a product or a service. It’s impossible for them to comment on long term durability or quality which is important. Inevitably, leaving a one, two or three star rating is then the consumers only option unless they choose to give no star rating at all. Otherwise the star rating is misleading. This situation is very unsatisfactory. Reviewed on: 20th January 2026

Reply from Mansfield Building Society Thank you for taking the time to leave a review. We ask customers for feedback at both account opening and closure as these tend to be key moments where customers interact most with our service, helping us gather meaningful insights to improve. As you’ve noted, leaving a review is entirely optional and simply an invitation rather than a requirement. We hope your account continues to meet your needs and that, over time, you’ll have positive experiences you may wish to share to help others considering a new savings provider. In the meantime, a member of our team will be in touch to see if there’s anything we can do to support you. Response date: 21st January 2026

Good competitive ISA rate.

Good competitive ISA rate. Good communication on changes Reviewed on: 20th January 2026

money bags likes you.

Easy to deal with, good solid building society. Reviewed on: 19th January 2026

Good value and reliable savings provider

Good value and reliable savings provider Reviewed on: 18th January 2026

Local Branch

Staff approachable, can speak to someone face to face, good to be able to have a “bank book” as opposed to going on line Reviewed on: 17th January 2026

Easy to contact, helpful and efficient on the phone.

Easy to contact, helpful and efficient on the phone. Reviewed on: 17th January 2026

Do you have a different Mansfield Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings accounts
from Advance Credit Union 0.00 from 0 reviews
Savings
from BLME 4.60 from 2 reviews
Limited Access Saver
from Nationwide 4.59 from 11 reviews

Want to see more from Mansfield Building Society?

Insurance
from Mansfield Building Society 5.00 from 1 reviews
Mortgages
from Mansfield Building Society 4.59 from 423 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub