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Mansfield Building Society: Savings reviews

4.65
Based on 1,416 reviews, last reviewed 5th Mar 2026
364% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
76%
See only 4 star reviews
15%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

Good interest rates - competitive Good interest rates - competitive Reviewed on: 5th March 2026
Hazel C's avatar
Hazel C

Latest lowest rating:

2

Pointless poor communication Pointless calling as the phone rarely gets answered, found out my account has a passbook and can’t be managed online yet it was opened online. Poor co... Read more Reviewed on: 18th February 2026
HM's avatar
HM

About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (1416)

Review of the Mansfield Building Society, Savings:

SAVER BEWARE

1
Phone calls go unanswered. Leave a message and wait 'days' for an email response. Most unhelpful IF and when you talk to a person Reviewed on: 17th December 2024
Reply from Mansfield Building Society We’re sorry to hear that your experience has not been to the standard that we would typically expect. Can you call us on 01623 676350 or email us at [email protected] so that we can investigate this further for you moving forward. Response date: 23rd January 2025
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Mansfield Building Society

Very friendly staff

5
Very friendly staff who went out of their way to help me and give advice. I felt that I was getting the VIP service! Reviewed on: 29th August 2024

New investors

5
When I first applied they were quick to respond personally. Very helpful and clear. Followed up with a letter explaining everything in writing. Reviewed on: 28th August 2024

Good, but interest rate reducing

4
Good, except disappointing that the interest rate is to be reduced so soon after opening. Reviewed on: 28th August 2024

180 day account closed and isa opened.

5
180 day account closed and isa opened. Never busy. Reviewed on: 28th August 2024

Opening a savings Account was very easy by post, who...

5
Opening a savings Account was very easy by post, whole process completed and account opened and funded within 5 working days. Reviewed on: 28th August 2024

The staff at the Kirkby in Ashfield are absolutely b...

5
The staff at the Kirkby in Ashfield are absolutely brilliant Reviewed on: 28th August 2024

Cash ISA.

5
As an existing customer, I opened a new cash ISA. The process was smooth and fast. Reviewed on: 28th August 2024

should give more information with online line accoun...

3
should give more information with online line account details Reviewed on: 28th August 2024

In branch service review

5
The Kirkby-in-Ashfield branch is so very helpful and the staff are so friendly, supplying good advice. Reviewed on: 27th August 2024

In branch service review

5
Having been with Mansfield Building Society for over 55 years we feel we can totally trust the Society and the people working there. Reviewed on: 19th August 2024

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