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Mansfield Building Society: Savings reviews

Name: Savings
Rating: 4.51 (817 reviews)

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4.47

Based on 817 reviews, last reviewed 1st Feb 2025

40% decrease in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

70%

18%

Latest highest rating:

5

Changing accounts - a good service Overall the experience was good, the staff were helpful. Slightly more detailed instructions could have made the experience better. Reviewed on: 1st February 2025

Latest lowest rating:

1

Very slow and old fashioned. Very slow and old fashioned. IT systems are not good and need upgrading. Far too much reliance on paperwork Reviewed on: 21st January 2025

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About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (817)

Review of the Mansfield Building Society, Savings:

SAVER BEWARE

Phone calls go unanswered. Leave a message and wait 'days' for an email response. Most unhelpful IF and when you talk to a person Reviewed on: 17th December 2024

Reply from Mansfield Building Society We’re sorry to hear that your experience has not been to the standard that we would typically expect. Can you call us on 01623 676350 or email us at [email protected] so that we can investigate this further for you moving forward. Response date: 23rd January 2025

I needed a savings account to help to save for impro...

I needed a savings account to help to save for improvements to my house, I wasn't tied in and managed to get a job ticked off half way through my savings, it was good that I could withdraw without penalty.. Reviewed on: 7th October 2024

The experience was first class, and very Professional,

The experience was first class, and very Professional, Reviewed on: 7th October 2024

Old fashioned but nice

Dealing with MBS is like turning the clock back 30 years. Passbooks, filing cabinets, cheques. Can’t help thinking efficiencies could be made without harming the excellent customer service. Reviewed on: 7th October 2024

Postal service quite quick and efficient.

Postal service quite quick and efficient. Reviewed on: 1st October 2024

Very helpful and easy to open our new savings accoun...

Very helpful and easy to open our new savings accounts, The process was much simpler than anticipated. Reviewed on: 1st October 2024

The staff are always first class ,helpful and friendly.

The staff are always first class ,helpful and friendly.However for me it was time to move on to a facility where I can bank online at my leisure and move my money around without leaving the house.Also it has to be said better savings rates are out there. Reviewed on: 30th September 2024

Friendly, welcoming and straightforwward

Friendly, welcoming and straightforwward Reviewed on: 30th September 2024

Great rates and staff

Friendly efficient staff at Chesterfield, who take on board my requirements and show me the best products available. Mark efficiently filled in the relevant forms. Everything went very smoothly and my instructions carried out perfectly. Reviewed on: 30th September 2024

Second visit this year

Second visit this year and again excellent customer service and more than happy to help. Reviewed on: 30th September 2024

Great customer experience

Always have a great experience when I go into either Mansfield or Sutton. Mansfield has improved tremendously in the past few months. Always get a great welcome from the team there. Great community feel around both offices. The teams in both bases cannot do enough for you Reviewed on: 30th September 2024

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