8194460 The Mansfield Building Society Savings Reviews - Smart Money People
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Mansfield Building Society: Savings reviews

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4.60
Based on 1,135 reviews, last reviewed 24th Dec 2025
10% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
75%
See only 4 star reviews
16%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
2%

Latest highest rating:

5

New Savings account Decided to open a next savings account to start putting aside money for a particular future purpose. Staff at Chesterfield branch explained options we... Read more Reviewed on: 24th December 2025
David A's avatar
David A

Latest lowest rating:

2

Glacially slow service You told us you were going to close our Trust account. We applied for a new account on 22 August. You sent us the new passbook on 2 December. Even all... Read more Reviewed on: 23rd December 2025
Mike Turner's avatar
Mike Turner
Visit provider site Read all reviews See your review

About this product

The Mansfield Building Society savings reviews can help you to find out more about life at The Mansfield Building Society. How easy is it to contact The Mansfield Building Society? And how friendly are they? Our The Mansfield Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Mansfield Building Society Savings reviews (1135)

Review of the Mansfield Building Society, Savings:

Disappointed

1
I am used to working with banks that are electronic and you can open accounts instantly online. Having to wait for the post to receive log in details did not work. The account numbers were confusing not the standard 8 numbers it appeared and when i sent money to my supposed new account the money never reached its destination and it was returned. Bad experience Reviewed on: 29th November 2023
Mansfield Member Feedback's avatar
Mansfield Member Feedback
Reply from Mansfield Building Society Thank you for taking the time to share your experience, we’re sorry we haven’t lived up to your expectations this time. To send payments into a Mansfield account, your account number must be used as the roll/reference, if this is not included then the payment would be returned. We’d like the opportunity to expand on this, and discuss the issues raised directly. Please contact us on 01623 676363 and ask for the Online Savings Customer Service Manager or email us at onlinebanking@mansfieldbs.co.uk Response date: 30th November 2023
Mansfield Building Society Logo
Mansfield Building Society

In branch service review

5
Service is excellent, lovely to speak to all the efficient staff. Reviewed on: 22nd October 2025

In branch service review

5
Always a pleasure to visit the branch. Reviewed on: 22nd October 2025

In branch service review

5
Staff are very helpful, Sutton staff. Reviewed on: 20th October 2025

In branch service review

5
Good staff, can be very informative and helpful, always a smile :). Reviewed on: 15th October 2025

In branch service review

5
Oliva was very helpful in answering out many questions on ISA/Savings in a bright and cheerful environment and the coffee was also nice. Reviewed on: 15th October 2025

In branch service review

5
Always very helpful and knowledgeable on service an products. Reviewed on: 15th October 2025

In branch service review

5
Staff are polite, courteous and very helpful. Reviewed on: 8th October 2025

In branch service review

5
My parents have been customers for a considerable number of years and have always been very happy with the service and that's good enough for me. Reviewed on: 7th October 2025

In branch service review

5
Lovely environment, lovely staff, good service. Reviewed on: 29th September 2025

In branch service review

5
Fantastic staff always pleasant. Reviewed on: 29th September 2025

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