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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Great, people-focused, friendly bank

I've been with metro Bank for 10 years now after being really disappointed with falling customer service standards at my previous bank. Metrobank has never let me down. I've always felt like a valued customer, whether visiting in person, speaking on the phone and even the online experience. Metrobank does banking like you would hope - with a common sense and customer first personal approach. Highly recommended. Reviewed on: 10th March 2023

Better than the others!

Banking with Metro is so easy as they are always there either on the high street (a fast diminishing presence of other banks) or on the phone. I wish I had changed sooner. Reviewed on: 10th March 2023

My story of how I opened my first bank account with metro bank

I've been researching into other banks since 2016 and I'm been finding a bank that doesn't have any strict rules so when metro bank popped up I looked into it then it was legit. And it's been a blessing for me so I'm happy with what I have Reviewed on: 10th March 2023

Best bank ever

The very best banking experience Reviewed on: 10th March 2023

The best bank

Metro bank are reliable and safety bank and has very competent and polite stuff. Reviewed on: 10th March 2023

simple and easy for young teens.

Allows a more effective experience via Metro bank App. Reviewed on: 10th March 2023

Always easy to access and always helpful staff

Metro bank is the best bank I had in the uk. The staff is always there to help any day of the week. Online banking is extremely easy. Just love this bank. Reviewed on: 10th March 2023

Awesome bank

Awesome bank great customer service and open 7 days a week. Reviewed on: 10th March 2023

Great bank

lost a debit card, was replaced in store immediately. Reviewed on: 10th March 2023

Great Bank!

Very friendly and polite staff always ready to help and great services! Reviewed on: 10th March 2023

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