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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.88
Based on 2,915 reviews, last reviewed 31st Dec 2025
60% decrease in 5 star reviews
in the past 90 days
80% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

In branch service review It is local. Evan is very personable and professional. Reviewed on: 31st December 2025
Verified source

Latest lowest rating:

1

In branch service review Andrea was so helpful and explained everything. Reviewed on: 30th October 2025
Verified source
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2915)

Review of the Monmouthshire Building Society, Savings:

The Customer Consultant, Jacki, was great: helpful a...

5
The Customer Consultant, Jacki, was great: helpful and professional, and everything was clearly explained. Reviewed on: 14th May 2025
Peter B's avatar
Peter B
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. We’ll share your feedback with Jacki. Response date: 14th May 2025
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Monmouthshire Building Society

In branch service review

5
It is local. Evan is very personable and professional. Reviewed on: 31st December 2025

In branch service review

5
Pleasant staff. Very helpful and friendly and when needed they explain simply and easily. The office is very accessible, light and on one of the main streets near useful carparks. All in all provides an excellent experience. Reviewed on: 31st December 2025

In branch service review

5
Availability of personal service. Very friendly approach and patience. Reviewed on: 31st December 2025

In branch service review

5
Personal service in branch in my home town. Reviewed on: 31st December 2025

In branch service review

5
I like face-to-face, I don't use online at all. Please stay on high street and in Chepstow. Great staff and very friendly. Reviewed on: 31st December 2025

In branch service review

5
I use the app, but I also have and like the passbooks - I am a uni student and I like the variety of the app/passbook for budgeting. Reviewed on: 31st December 2025

In branch service review

5
Always great service in the branches. Been with you for over 50 years. Stay on the high street. Reviewed on: 31st December 2025

In branch service review

5
Professionalism, willingness to help, knowledgeable staff. They helped us solve what was, to us, quite a big problem. The staff are highly commended. Reviewed on: 31st December 2025

In branch service review

5
Local and friendly ladies. Lorraine was very helpful. Please stay on the high street. Reviewed on: 31st December 2025

In branch service review

5
Usually competitive rates and friendly faces in Hereford. I enjoy the passbooks and high street presence. Reviewed on: 30th December 2025

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