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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.87 (2933 reviews)

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4.87

Based on 2,933 reviews, last reviewed 13th Mar 2026

83% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Very easy and efficiently opened an ISA to take adv... Very easy and efficiently opened an ISA to take advantage of current years tax allowance. Reviewed on: 13th March 2026

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026

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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2933)

Review of the Monmouthshire Building Society, Savings:

Cracking

A great local Building Society with helpful, knowledgeable staff Reviewed on: 12th November 2019

In branch service review

Found the who process easy to deal with and I was dealt with efficiently in Brecon. Reviewed on: 23rd December 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Brecon branch. Response date: 19th February 2025

In branch service review

We got a joint account with limited access to help us save better. Staff were very helpful when making an appointment and got one in two days. Reviewed on: 21st December 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society Response date: 16th January 2025

In branch service review

We got an appointment very quickly. Everyone we spoke to at the branch have been lovely. No improvements. Reviewed on: 21st December 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 16th January 2025

In branch service review

Personal, friendly and accessible. The branch staff in Cardiff Queen Street are great. Reviewed on: 20th December 2024

Reply from Monmouthshire Building Society Thank you for providing feedback for the Cardiff branch. Response date: 16th January 2025

In branch service review

Friendly staff, Karen was wonderful in Cardiff. Reviewed on: 20th December 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, your feedback will be shared with Karen. Response date: 16th January 2025

In branch service review

Local on the high street with easy access. Reviewed on: 20th December 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave us feedback. Response date: 16th January 2025

In branch service review

I saw Vicky at your Cardiff branch and was made to feel very welcome and she explained ISAs very clearly. Reviewed on: 20th December 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, your feedback will be shared with Vicky. Response date: 16th January 2025

In branch service review

Very friendly, and I love that I can have an account that does not have to be online. Mandy in Monmouth was very helpful and a pleasure to deal with. Reviewed on: 20th December 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Mandy. Response date: 19th February 2025

In branch service review

The staff are all very friendly and happy to help. Reviewed on: 20th December 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 19th February 2025

Reinvest in a matured isa

Visited Cardiff branch to reinvest in a fixed rate cash isa.Cashier consulted her manager who then went through the process with me in a courteous and efficient manner.All the staff were friendly and helpful. Reviewed on: 19th December 2024

Reply from Monmouthshire Building Society Thank you for leaving a review for the Cardiff branch. We are so pleased that you had a good experience whilst reinvesting your cash ISA. Your comments will be shared with the Cardiff team. Response date: 19th December 2024

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Monmouthshire Building Society: Savings reviews

83% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Monmouthshire Building Society Savings reviews (2933)

Cracking

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Reinvest in a matured isa

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

Join Smart Money People

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