Smart Money People Logo

Monmouthshire Building Society: Savings reviews

4.87
Based on 2,933 reviews, last reviewed 13th Mar 2026
83% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very easy and efficiently opened an ISA to take adv... Very easy and efficiently opened an ISA to take advantage of current years tax allowance. Reviewed on: 13th March 2026
William H's avatar
William H

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2933)

Review of the Monmouthshire Building Society, Savings:

Cracking

5
A great local Building Society with helpful, knowledgeable staff Reviewed on: 12th November 2019

In branch service review

5
People to talk to on the high street who can explain products to me and follow-up issues when they say they will. Reviewed on: 25th November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave us a review. Response date: 18th December 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Staff are very helpful with brilliant customer service. Reviewed on: 23rd November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. Response date: 18th December 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

4
I like the Swansea branch - nice staff. Reviewed on: 23rd November 2024
Reply from Monmouthshire Building Society Thank you for providing feedback for the Swansea branch. Response date: 18th December 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Love the accessibility of paying in money. I usually pay by bank transfer. Reviewed on: 22nd November 2024
Reply from Monmouthshire Building Society Thank you for leaving feedback for the Society. Response date: 20th December 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Convenient, friendly staff and good rates. Reviewed on: 22nd November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 19th December 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Personal service and clear understanding of accounts on offer. Reviewed on: 22nd November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave us feedback. Response date: 19th December 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
The staff are very helpful, especially Matthew, Kate, Jo and the rest of them also very good in what jobs they do and always there to help customers. Reviewed on: 22nd November 2024
Reply from Monmouthshire Building Society We are so pleased that you had a good experience with the Society, your comments will be passed on to the branch. Response date: 19th December 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Friendly, approachable staff, always helpful and knowledgeable. Reviewed on: 22nd November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. Response date: 18th December 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Nothing to improve on - Vicki explained everything in Layman's terms for us. Reviewed on: 22nd November 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, your feedback will be shared with Vicki. Response date: 19th December 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Excellent personal service. I like having an actual branch I can visit, and having a physical passbook. The staff are excellent, well informed and very pleasant. No improvements needed. Reviewed on: 22nd November 2024
Reply from Monmouthshire Building Society Thank you for your review, it is great to hear your positive feedback. Response date: 19th December 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

Do you have a different Monmouthshire Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Monmouthshire Building Society?

    View all products