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Monmouthshire Building Society: Savings reviews

4.87
Based on 2,933 reviews, last reviewed 13th Mar 2026
82% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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0%
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Latest highest rating:

5

Very easy and efficiently opened an ISA to take adv... Very easy and efficiently opened an ISA to take advantage of current years tax allowance. Reviewed on: 13th March 2026
William H's avatar
William H

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2933)

Review of the Monmouthshire Building Society, Savings:

Cracking

5
A great local Building Society with helpful, knowledgeable staff Reviewed on: 12th November 2019

In branch service review

5
I thought the staff were very helpful and explained the product well, and their interest rates were very competitive. Reviewed on: 1st November 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 12th December 2024
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Monmouthshire Building Society

In branch service review

5
I like the ability to come into the branch and speak to real people who can help me manage my accounts. Reviewed on: 1st November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 12th December 2024
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Monmouthshire Building Society

In branch service review

4
Great high street accessibility, friendly and helpful staff, and good interest rates. Reviewed on: 1st November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 12th December 2024
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Monmouthshire Building Society

In branch service review

5
Nothing to improve, the lady was very helpful. Reviewed on: 1st November 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 12th December 2024
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Monmouthshire Building Society

I was in Brecon branch and was helped by Cathy.

5
I was in Brecon branch and was helped by Cathy. The branch is a clean calming environment. I was offered a drink and as I had a walking stick, was asked if I needed any further help to assist. Cathy was polite, professional and knowledgeable. She provided answers to my questions and relevant information leaflets / sheets.i did not feel at all uncomfortable or pressurised. Reviewed on: 31st October 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Cathy. Response date: 1st November 2024
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Monmouthshire Building Society

In branch service review

5
I like the personal service that I receive in every aspect of my transactions with the Society. I appreciate being able to deal with someone face-to-face. Jackie was superb. Reviewed on: 30th October 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Your comments will be passed on to Jacquie. Response date: 14th November 2024
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Monmouthshire Building Society

In branch service review

5
Local and provides personal help. Reviewed on: 28th October 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 14th November 2024
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Monmouthshire Building Society

In branch service review

5
Local and still open on the high street. Reviewed on: 28th October 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 14th November 2024
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Monmouthshire Building Society

In branch service review

5
Staff could not be bettered. Very little needs to be improved. Reviewed on: 28th October 2024
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 14th November 2024
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Monmouthshire Building Society

Savings account

5
Karen McDermott helped look at my accounts and find a new better account to open with needs that suit mine Reviewed on: 26th October 2024
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 28th October 2024
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Monmouthshire Building Society

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