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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.87
Based on 2,921 reviews, last reviewed 19th Jan 2026
64% decrease in 5 star reviews
in the past 90 days
60% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Staff are always courteous and professional. Staff are always courteous and professional. Reviewed on: 19th January 2026
KD's avatar
KD

Latest lowest rating:

1

Tried to access account. Tried to access account. Required to re-register as system fault. When doing do, entered unique number as e-mailed on 3 occasions but rejected on each... Read more Reviewed on: 17th January 2026
Eifion E's avatar
Eifion E
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2921)

Review of the Monmouthshire Building Society, Savings:

Friendly helpful service

5
Our local branch always has a smile and a warm welcome when you visit. Good savings facilities with best rates available. Reviewed on: 12th November 2019
Paul Turner's avatar
Paul Turner

In branch service review

5
I like face-to-face, I don't use online at all. Please stay on high street and in Chepstow. Great staff and very friendly. Reviewed on: 31st December 2025

In branch service review

5
I use the app, but I also have and like the passbooks - I am a uni student and I like the variety of the app/passbook for budgeting. Reviewed on: 31st December 2025

In branch service review

5
Always great service in the branches. Been with you for over 50 years. Stay on the high street. Reviewed on: 31st December 2025

In branch service review

5
Professionalism, willingness to help, knowledgeable staff. They helped us solve what was, to us, quite a big problem. The staff are highly commended. Reviewed on: 31st December 2025

In branch service review

5
Local and friendly ladies. Lorraine was very helpful. Please stay on the high street. Reviewed on: 31st December 2025

In branch service review

5
Usually competitive rates and friendly faces in Hereford. I enjoy the passbooks and high street presence. Reviewed on: 30th December 2025

In branch service review

5
Rates have unfortunately dropped, but appreciate the BOE has too. Helpful staff. Reviewed on: 30th December 2025

In branch service review

5
Very professional and friendly service, nothing to much. Reviewed on: 29th December 2025

In branch service review

5
Can have face to face appointments. Reviewed on: 29th December 2025

In branch service review

5
Lovely staff ! Great customer service at all times. Nothing too much to ask. Reviewed on: 23rd December 2025

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