Write a review

Go to business site

Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.87 (2933 reviews)

View other Monmouthshire Building Society products

4.87

Based on 2,933 reviews, last reviewed 13th Mar 2026

84% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Very easy and efficiently opened an ISA to take adv... Very easy and efficiently opened an ISA to take advantage of current years tax allowance. Reviewed on: 13th March 2026

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026

Visit provider site Read all reviews See your review

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2933)

Review of the Monmouthshire Building Society, Savings:

Cracking

A great local Building Society with helpful, knowledgeable staff Reviewed on: 12th November 2019

In branch service review

It's all good! Staff were great. Reviewed on: 7th June 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 5th July 2024

In branch service review

Good location in Cardiff, very good staff. Served by Karen who was very helpful and a top person. Reviewed on: 7th June 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society Response date: 5th July 2024

Shanagh and team couldn’t have been more helpful wit...

Shanagh and team couldn’t have been more helpful with explaining and setting up limited access account. Recently had to take on the household finances after husband diagnosed with Alzheimers,so comforting having someone with patients and time to help through a difficult time. Reviewed on: 7th June 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Shanagh. Response date: 10th June 2024

In branch service review

You are able to conduct business face-to-face. Staff members are welcoming and very knowledgeable. Reviewed on: 5th June 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 5th July 2024

In branch service review

All is good with the Society - nothing to improve. Opened two accounts after walking in. Reviewed on: 5th June 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 5th July 2024

In branch service review

Very welcoming staff, clear explanations and a traditional passbook (not app). Reviewed on: 5th June 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 5th July 2024

In branch service review

Personal contact. Empathy. Friendliness. So far, no improvements. Counter at comfortable height. Somewhere to sit. Reviewed on: 5th June 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society Response date: 4th July 2024

In branch service review

Friendly staff. Never kept waiting long. Cheque deposit electronic machines needed for the counter staff. Reviewed on: 5th June 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society Response date: 4th July 2024

In branch service review

It's a mutual with friendly, helpful staff. Reviewed on: 3rd June 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 5th June 2024

In branch service review

Friendly staff, I've been using the Monmouthshire for years. Reviewed on: 31st May 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are pleased to hear that you have had a great experience with the Society. Response date: 4th June 2024

Do you have a different Monmouthshire Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Savings
from Thamesbank Credit Union 5.00 from 13 reviews
Savings
from Darlington Building Society 4.91 from 12415 reviews
Regular Savings
from Nationwide 4.70 from 89 reviews

Want to see more from Monmouthshire Building Society?

Mortgages
from Monmouthshire Building Society 4.82 from 270 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

Monmouthshire Building Society: Savings reviews

84% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Monmouthshire Building Society Savings reviews (2933)

Cracking

In branch service review

In branch service review

Shanagh and team couldn’t have been more helpful wit...

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024