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Monmouthshire Building Society: Savings reviews

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4.91
Based on 1,673 reviews, last reviewed 16th Apr 2025
22% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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8%
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Latest highest rating:

5

Excellant staff Caerleon Road branch Excellant staff Knowledge high Courtesy above and beyond Service to the customers at all Times. Reviewed on: 16th April 2025
Muss's avatar
Muss

Latest lowest rating:

2

Savings Deposits As from 1st April -appropriately April Fools Day- payment into any savings account has to be made in cash, online or by setting up a standing order. I... Read more Reviewed on: 31st March 2025
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A H
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (1673)

Review of the Monmouthshire Building Society, Savings:

A reassuring and helpful team

5
Having just had a difficult time with my bank, who seemed to feel that I was being difficult because I wanted to talk to an adviser in person, it was great to speak to a team who could understand exactly what I needed, and who could help me access the service I wanted. I felt so reassured and valued as a person. Reviewed on: 20th March 2025
Pamela J's avatar
Pamela J
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review, it is great to hear that you have felt reassured and valued in branch. Your feedback will be shared with the team. Response date: 21st March 2025
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Monmouthshire Building Society

In branch service review

5
Very friendly and helpful staff. Reviewed on: 29th March 2025

In branch service review

5
Really helpful and informative staff. Reviewed on: 29th March 2025

In branch service review

5
Sometimes the changing of issues with different interest rates is confusing. Maybe also an online-only ISA/bond. Reviewed on: 29th March 2025

In branch service review

5
Dealing with the was very straightforward, helpful and productive. All the staff are outstanding and what to help you. Reviewed on: 29th March 2025

In branch service review

5
Very pleasant staff, very helpful. Makes my day when I call in. Reviewed on: 29th March 2025

In branch service review

5
More personal than any other large society. Adele was very helpful. Reviewed on: 29th March 2025

In branch service review

5
I did like the explanation given on opening the USA. Also in-depth information on the other accounts. Reviewed on: 29th March 2025

In branch service review

5
Rates are competitive and a good face-to-face service from Sarah in Penarth. Reviewed on: 28th March 2025

In branch service review

4
Friendly people and helpful staff. Reviewed on: 28th March 2025

In branch service review

5
Made to feel very comfortable when discussing accounts. Cannot see any need for a lot of improvement. Reviewed on: 28th March 2025

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