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Monmouthshire Building Society: Savings reviews

4.87
Based on 2,931 reviews, last reviewed 3rd Mar 2026
78% decrease in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Visited your Clevedon office for the first time yest... Visited your Clevedon office for the first time yesterday. Nina was very friendly and helpful and I felt glad that I decided to visit. I have been wit... Read more Reviewed on: 3rd March 2026
Mrs Happy Customer's avatar
Mrs Happy Customer

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2931)

Review of the Monmouthshire Building Society, Savings:

Cracking

5
A great local Building Society with helpful, knowledgeable staff Reviewed on: 12th November 2019

In branch service review

5
Like the book's would like to stay with you but have moved. Reviewed on: 26th August 2025

In branch service review

5
Staff always pleasant and very helpful. Reviewed on: 26th August 2025

In branch service review

5
Friendly staff and so efficient and helpful. Reviewed on: 26th August 2025

In branch service review

5
Friendly staff, good knowledge of product info. Reviewed on: 26th August 2025

In branch service review

5
Knowledgeable and friendly always a pleasure to go to the Chepstow branch. Always willing to go the extra mile. Reviewed on: 26th August 2025

In branch service review

5
Local, good customer - face to face service . Nice to be able to call the branch at Chepstow app good idea younger generation, but keep your values and the passbook. Reviewed on: 26th August 2025

In branch service review

5
Friendly service, appointment was smooth, informative and Luas was Brilliant. Reviewed on: 26th August 2025

In branch service review

5
Personal service at anytime. Helpful, informative and patient. Reviewed on: 26th August 2025

HerefordBranch and main office Mon BS.

5
My dealings with the HerefordBranch and main office has been quite efficient and satisfactory. I have had awful bureaucratic experiences with other potential ISA cash providers. Mon BS has been trouble free! Reviewed on: 26th August 2025
Reply from Monmouthshire Building Society Thank you for leaving a review. We're so pleased to hear that your dealings with our Hereford agency and main office has been efficient and satisfactory. We'll share your feedback with our Hereford agency. Response date: 27th August 2025
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Monmouthshire Building Society

In branch service review

5
Friendly, professional service. Personal are delightful. Reviewed on: 22nd August 2025

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