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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.88
Based on 2,857 reviews, last reviewed 5th Dec 2025
48% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Junior Isa in the Queen Street branch I set up a Junior Isa in the Cardiff Queen Street branch. Cathy was very friendly and explained everything in great detail. We spoke about her visits ... Read more Reviewed on: 5th December 2025
Colin S's avatar
Colin S

Latest lowest rating:

1

In branch service review Andrea was so helpful and explained everything. Reviewed on: 30th October 2025
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2857)

Review of the Monmouthshire Building Society, Savings:

The personal touch

5
We were walking past when we saw the great savings offers from the Monmouthshire building society. We walked in and had a great reception with the opening of our savings accounts being dealt with in a prompt, efficient but friendly way. We would certainly recommend Reviewed on: 12th November 2019
Janice Green's avatar
Janice Green

In branch service review

5
All members of staff are lovely and very professional. Reviewed on: 19th November 2025

In branch service review

5
Being able to come into a local branch is very good. Staff are available to explain things. Reviewed on: 19th November 2025

In branch service review

5
Excellent service by Emma. Were made welcome and given good advice. Very good. Reviewed on: 19th November 2025

In branch service review

5
Customer consultant, Emma gave me excellent service. She explained everything clearly and made me feel confident and comfortable. Reviewed on: 19th November 2025

Great service in Chepstow branch.

5
Great service in Chepstow branch. Always happy to help in there and answer any queries. Reviewed on: 19th November 2025
Paul M's avatar
Paul M
Reply from Monmouthshire Building Society That’s great to hear – we’ve passed your kind words on to the Chepstow branch! Response date: 19th November 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Efficient friendly service. Good opening hours. Wide range of products. Reviewed on: 17th November 2025

In branch service review

5
The friendly but professional attitude. Efficient, too Sarah was particularly helpful and efficient. Reviewed on: 17th November 2025

In branch service review

5
A friendly team of staff which help me make sound investment decisions - Gareth. Reviewed on: 15th November 2025

In branch service review

5
Great service, much better than Lloyds. Reviewed on: 14th November 2025

In branch service review

5
Staff are friendly and knowledgeable. Reviewed on: 14th November 2025

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