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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.86
Based on 2,925 reviews, last reviewed 3rd Feb 2026
68% decrease in 5 star reviews
in the past 90 days
60% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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8%
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0%
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Latest highest rating:

5

It was a positive experience. It was a positive experience. The staff were very friendly, helpful and polite. We were welcomed and immediately shown into a private room with a desi... Read more Reviewed on: 3rd February 2026
Merryl S's avatar
Merryl S

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2925)

Review of the Monmouthshire Building Society, Savings:

Cracking

5
A great local Building Society with helpful, knowledgeable staff Reviewed on: 12th November 2019
dg's avatar
dg

In branch service review

5
Face to face personal service. Mrs Noor gave easy to follow information. Reviewed on: 12th December 2025

In branch service review

5
Local branch - Eleri was really helpful and explained products so I could understand and choose the correct one for me. Reviewed on: 12th December 2025

In branch service review

4
I visited the above branch on 25/11 with my mum, who is the account holder, to try and reslove an issue where a cheque from my mums account, despoited had not been received. Alison and Anthony both went over and above to resolve the issue. Thanks to them. Reviewed on: 12th December 2025

In branch service review

5
Everything was explained in depth and with clarity by Morgan. Reviewed on: 8th December 2025

In branch service review

5
Easy to speak to people with a frinedly attitude and very informative. Local branchs. Reviewed on: 8th December 2025

In branch service review

5
The ability to go in and see someone, to discuss intrest rates and withdraw periods. Not many places you can do this. Reviewed on: 8th December 2025

In branch service review

5
Friendly advice and customer support Cath. Reviewed on: 6th December 2025

In branch service review

5
Happy with the personal Service. Reviewed on: 5th December 2025

In branch service review

5
By increasing your intrest rates. Evan was outstanding and should be given a salary increase. Reviewed on: 5th December 2025

In branch service review

5
Very helpful and took time to explain Evan was brilliant to deal with. Reviewed on: 5th December 2025

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