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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.87
Based on 2,931 reviews, last reviewed 3rd Mar 2026
80% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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92%
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8%
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Latest highest rating:

5

Visited your Clevedon office for the first time yest... Visited your Clevedon office for the first time yesterday. Nina was very friendly and helpful and I felt glad that I decided to visit. I have been wit... Read more Reviewed on: 3rd March 2026
Mrs Happy Customer's avatar
Mrs Happy Customer

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2931)

Review of the Monmouthshire Building Society, Savings:

Cracking

5
A great local Building Society with helpful, knowledgeable staff Reviewed on: 12th November 2019
dg's avatar
dg

In branch service review

5
Friendly, professional service. Variety of accounts and services. Branch service. Reviewed on: 12th July 2025

In branch service review

5
Face-to-face and great customer service. Well informed staff. A positive helpful experience. Reviewed on: 12th July 2025
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 20th August 2025
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Monmouthshire Building Society

In branch service review

5
Counter service, passbook, friendly professional service. Reviewed on: 12th July 2025
Reply from Monmouthshire Building Society We are so happy to hear when our members have a good experience with us, thank you for leaving us a review. Response date: 20th August 2025
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Monmouthshire Building Society

In branch service review

5
Friendly, experienced and hospitable (and provide a nice cup of tea). Reviewed on: 12th July 2025
Reply from Monmouthshire Building Society Thank you for leaving a review for the Society, it's great to hear your positive feedback. Response date: 19th August 2025
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Monmouthshire Building Society

In branch service review

5
I have been a member for many years and they have always been excellent and the service is top notch in Swansea. Reviewed on: 12th July 2025
Reply from Monmouthshire Building Society Thank you for taking the time to share your experience with the Society. We'll share your feedback with Swansea branch. Response date: 19th August 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Staff are approachable, friendly and explain everything in laymans terms. Reviewed on: 12th July 2025

In branch service review

5
You can talk to someone face-to-face, and the staff are friendly and knowledgeable. Reviewed on: 11th July 2025

In branch service review

5
The branch is lovely. The staff were kind and patient. Reviewed on: 11th July 2025

In branch service review

5
It's great that they have a branch and you can speak person-to-person. Reviewed on: 11th July 2025

In branch service review

5
I like that I can see people face-to-face. Reviewed on: 11th July 2025

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