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Monmouthshire Building Society: Savings reviews

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4.87
Based on 2,921 reviews, last reviewed 19th Jan 2026
64% decrease in 5 star reviews
in the past 90 days
60% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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8%
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Latest highest rating:

5

Staff are always courteous and professional. Staff are always courteous and professional. Reviewed on: 19th January 2026
KD's avatar
KD

Latest lowest rating:

1

Tried to access account. Tried to access account. Required to re-register as system fault. When doing do, entered unique number as e-mailed on 3 occasions but rejected on each... Read more Reviewed on: 17th January 2026
Eifion E's avatar
Eifion E
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2921)

Review of the Monmouthshire Building Society, Savings:

Great interest rates, progressive building society

5
Monmouth Buidling Society came to our attention via a well known Martin Lweis website. Our experience with Monmouth has been very good, the provide great interest rates and appear to be a progressive building society Reviewed on: 12th November 2019
NG's avatar
NG

In branch service review

5
Welcoming an friendly. Was able to answer all our questions. Reviewed on: 29th November 2025
Reply from Monmouthshire Building Society 4. It’s always nice to hear when our members are happy – we’ve shared this with the team. Response date: 1st December 2025
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Monmouthshire Building Society

In branch service review

4
Can have a laugh with the staff!. Reviewed on: 29th November 2025
Reply from Monmouthshire Building Society Thanks for the positive feedback! We’ve logged this and shared it with our service team. Response date: 1st December 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
I chose to use a building society with a local branch. I prefer face to face communication with David and the passbook. Reviewed on: 29th November 2025
Reply from Monmouthshire Building Society So glad David was able to help – we’ll make sure he see your message! Response date: 1st December 2025
Monmouthshire Building Society Logo
Monmouthshire Building Society

In branch service review

5
Very helpful. No appointments needed. Staff very professional. Would like to be able to transfer money with debit card. Reviewed on: 28th November 2025

In branch service review

5
Friendly, Professional, Convenient. Reviewed on: 28th November 2025

In branch service review

5
Being able to actually speak to someone face to face. Musarrat was very helpful. Thank you. Reviewed on: 28th November 2025

In branch service review

5
Can't find anything to improve happy with service received. Reviewed on: 28th November 2025

In branch service review

4
Service is always brilliant in Hereford. I appreciate that you are mutual and you still have a passbook. The rates haven't been as good recently but helpfully they will come back up. Reviewed on: 28th November 2025

In branch service review

4
Happy with service, the benefit is face to face. Reviewed on: 26th November 2025

In branch service review

5
That fact that you can actually visit, the personal service and the passbook. Reviewed on: 26th November 2025

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