Write a review

Go to business site

Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.87 (2931 reviews)

View other Monmouthshire Building Society products

4.87

Based on 2,931 reviews, last reviewed 3rd Mar 2026

81% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Visited your Clevedon office for the first time yest... Visited your Clevedon office for the first time yesterday. Nina was very friendly and helpful and I felt glad that I decided to visit. I have been wit... Read more Reviewed on: 3rd March 2026

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026

Visit provider site Read all reviews See your review

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2931)

Review of the Monmouthshire Building Society, Savings:

Cracking

A great local Building Society with helpful, knowledgeable staff Reviewed on: 12th November 2019

In branch service review

Niki and the rest of the team are just first class. Nothing is too much trouble for them, the new premises on Mono street are just fantastic much more welcoming than the old place. Reviewed on: 19th May 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, it is great to hear your positive comments. We'll share your feedback with Niki and the team. Response date: 25th June 2025

In branch service review

All the staff are very professional, knowledgeable and friendly. It is a pleasure to visit the branch. Reviewed on: 19th May 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, it is great to hear your positive comments. Response date: 25th June 2025

In branch service review

Ideally located, I like the face to face service. Reviewed on: 17th May 2025

Reply from Monmouthshire Building Society Thank you for leaving a review, it is great to hear your positive comments. Response date: 25th June 2025

In branch service review

Great service from Olivia today opening up my new account. All the staff are very helpful. Reviewed on: 17th May 2025

Reply from Monmouthshire Building Society Thank you for taking the time to provide us with your feedback. We are so pleased that you had a good experience. Response date: 25th June 2025

In branch service review

Good knowledgeable staff, local to home. Reviewed on: 17th May 2025

Reply from Monmouthshire Building Society Thank you for leaving a review. We are so pleased that you have had a good experience. Response date: 25th June 2025

In branch service review

Always exceptional service from the girls in Chepstow. Always friendly and knowledgeable and professional. A pleasure to visit the branch. Reviewed on: 17th May 2025

Reply from Monmouthshire Building Society Thank you so much, we’re really pleased to hear everything went well! Response date: 25th June 2025

In branch service review

Oliva was very helpful with my transfer, very prompt. Reviewed on: 17th May 2025

In branch service review

Staff are very friendly and helpful. Interest rates are competitive. Reviewed on: 17th May 2025

Reply from Monmouthshire Building Society Thank you for taking the time to provide us with your feedback. We are so pleased that you had a good experience. Response date: 25th June 2025

In branch service review

We like that it is local and employs local people supporting the community. Reviewed on: 17th May 2025

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review. We are so pleased that you had a positive experience with us. Response date: 25th June 2025

In branch service review

Chepstow is easy access - nice staff and Naomi is helpful as all staff are. I prefer passbooks and face to face. Reviewed on: 17th May 2025

Do you have a different Monmouthshire Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Personal savings
from Cynergy Bank 4.24 from 22 reviews
Prize Savings Account
from Chip 4.92 from 380 reviews
Fixed Rate Savings
from Virgin Money 4.33 from 60 reviews

Want to see more from Monmouthshire Building Society?

Mortgages
from Monmouthshire Building Society 4.82 from 269 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub

Monmouthshire Building Society: Savings reviews

81% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Monmouthshire Building Society Savings reviews (2931)

Cracking

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

Join Smart Money People

News, guides and insight from our team

UK money news stories - 24 July 2024

Your Money, Your Voice: Have your say

Our latest research - customers see little impact of FCA's Consumer Duty one year on

Consumer credit awards winners 2024